Data Center Technician L1

NTT Global Data Centers • Ashburn, VA

1d • $33 - $61 • Onsite

About The Position

The Data Center Technician provides working-level data center knowledge and is responsible for the operational integrity and regulatory compliance of data center electrical, mechanical, and fire life safety systems. The role follows processes designed to maximize customer uptime cost-effectively, rapidly identify and repair problems, ensure contractor service quality, and meet internal customer needs.

The technician operates, monitors, maintains, and responds to abnormal conditions in facility systems, including mechanical, electrical, fire life safety, and building monitoring and control systems. The role supports preventive and predictive maintenance, system expansions and upgrades, operational efficiency, cost reduction, and the avoidance of unplanned customer-impacting events. This position works on-site in a data center environment with varying temperatures and loud noises, and may require shift work, including nights, holidays, and some weekends. Participation in after-hours notification and escalation is required.

Requirements

• High school diploma required.
• Associate’s degree or equivalent education and/or work experience, plus a minimum of 2 years in a mechanical/electrical position within critical facilities, required; relevant facilities may include data centers, hospitals, semiconductor facilities, or power plants.
• Understanding of data center mechanical, electrical, and fire life safety systems, including electrical distribution, transformers, PLCs, generators, switchgear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAH units, and pre-action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, compliance issues, and applicable building codes related to fire life safety.
• Current knowledge of industrial safety practices, including lockout/tagout, arc flash protection, OSHA requirements, and state regulations.
• Familiarity with data trending, tracking, and analysis, and ability to use PC-based integrated critical monitoring systems.
• Ability to process Hands and Eye requests, such as tape rotation, rack and stack of equipment, hardware inventory, device power cycling, and patch cable installation or removal.
• Hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems, including chilled water systems, centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFDs and pumps, HVAC equipment, CRAC/CRAH units, humidification systems, water heaters, water and air filters, BMS and PLC controls, emergency standby diesel generators, fuel and oil systems, 480/277 and 208/120 electrical generation and distribution, static UPS systems, and double-interlock pre-action systems.
• Excellent written and verbal communication skills.
• Proficiency with MS Office Suite, including Word, Excel, PowerPoint, and Project.
• Ability to communicate effectively with customers and internal staff and work effectively in a team environment.
• Ability to coordinate, supervise, and communicate with contractors performing maintenance or upgrade work.
• Ability to learn quickly and address issues during normal working hours or after hours.
• Ability to work in a rigorous, process-driven team environment.
• Ability to logically analyze and solve problems, critically think, and address complex problems.
• Ability to effectively multitask across multiple projects.
• Ability to operate hand and machine tools, such as a hammer, drill, and saw.
• Ability to operate electrical tools such as a multimeter or infrared camera.
• Ability to operate a forklift; an OSHA-approved forklift certification is required or must be obtainable after hire.
• Comfort working in a high-stress, fast-paced environment with shifting priorities.
• Ability to work a shift that may require nights, holidays, and some weekends.
• CPR/First Aid and NFPA 70E certification during employment.
• Must be willing to participate in the after-hours notification and escalation protocol.
• Must wear leather, close-toed shoes with a solid rubber sole.
• Ability to lift and carry equipment weighing up to 50 pounds, climb ladders, and work on raised platforms.

Responsibilities

• Develop creative approaches to minimize operating costs, improve efficiency, and implement new strategies across mechanical, electrical, and fire life safety systems.
• Test the performance of electromechanical assemblies and electronic voltmeters.
• Read blueprints, schematics, diagrams, and technical orders to determine methods and sequences of work.
• Inspect parts for surface defects.
• Install electrical or electronic parts and hardware in housings or assemblies using hand tools.
• Align, fit, and assemble component parts using hand or power tools.
• Operate, monitor, and maintain facility systems and respond to abnormal conditions across mechanical, electrical, fire life safety, and building monitoring and control areas.
• Analyze systems and operating conditions to identify best practices, recommend technologies, improve efficiency, and reduce costs.
• Provide feedback to DCO Engineering about the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for system expansions, corrections, and upgrades.
• Work with the CF Ops Lead Technician to track and complete preventive and predictive maintenance.
• Work with the CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Manage systems to help avoid unplanned customer-impacting events.
• Perform other duties as assigned and maintain regular, predictable attendance.

Benefits

• Annual bonus for regular full-time employees, dependent on individual and company performance.
• Paid time off.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability.
• Flexible spending account.
• 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree