Data Center Technician, Global Server Ops, 24/7 Operations, Third Shift

Google•Linton Hall, VA

4d•$86,000 - $118,000

About The Position

Google's Hardware Operations team monitors and maintains the physical infrastructure behind Google's services. In this role, you will install, configure, test, troubleshoot, and maintain hardware such as servers and their components, along with server software such as Google's Linux cluster. You may also configure networks, routers, hubs, bridges, switches, and networking protocols. The work can include manual movement and installation of racks and may be physically demanding. You will deploy and operate data center infrastructure, diagnose and resolve equipment or infrastructure issues, maintain data security, disassemble end-of-life equipment, and perform repairs and preventative maintenance. The position is part of Google's AI and Infrastructure organization, which provides large-scale computing infrastructure for Google users, customers, and developers.

Requirements

Experience performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
Ability to lift or move 50 pounds (23 kg) and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Availability to travel as operationally required to support business priorities.

Nice To Haves

Bachelor's degree or equivalent practical experience.
Completion of the online Google IT Support Professional Certificate program.
Two years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
Experience working in a data center or network operations center environment.
Ability to collaborate and partner with teams to overcome challenges and adapt to changes in a dynamic work environment.

Responsibilities

Deploy and operate new data center infrastructure across projects or functions.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure issues, applying the resources needed to resolve them.
Maintain the security and integrity of data and track media for standard data security issues, ensuring it is handled in accordance with Google security standards.
Disassemble specific end-of-life equipment through part replacement or maintenance in a team setting.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues and defined solutions, with limited guidance.