Data Center Technician, Global Server Operations

Google • Pryor Creek, OK

14h

About The Position

Google’s Hardware Operations team monitors and maintains the physical infrastructure behind Google’s services. In this role, you will install, configure, test, troubleshoot, and maintain hardware such as servers and their components, as well as server software. You will also configure network components, including routers, hubs, bridges, and switches, and work with networking protocols. The role may involve participating in or leading small project teams on larger installations and developing project contingency plans. Typical work includes manually moving and installing racks and may be physically demanding.

The position is part of Google’s AI and Infrastructure organization, which delivers AI and infrastructure capabilities at scale for Google customers, Cloud customers, and Google users worldwide.

Requirements

• Experience performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
• Ability to lift and move 50 lb (23 kg) of equipment and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
• Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
• Availability to travel as operationally required to support business priorities.

Nice To Haves

• Bachelor’s degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• Two years of experience diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
• Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
• Experience working in a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges and adapt to a dynamic work environment.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure issues, applying resources to resolve identified issues.
• Maintain data security and integrity, and track media to check for standard security issues, such as data that was not properly erased, in accordance with Google security standards.
• Disassemble specific end-of-life equipment through part replacement or maintenance in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues and defined solutions, with limited guidance.
• Install, configure, test, troubleshoot, and maintain hardware and server software.
• Configure network components and networking protocols.
• Participate in or lead small project teams on larger installations and develop project contingency plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed