Technicien(ne) de centre de donnée | Data Center Technician

Estruxture Data CentersMontreal, QC
Onsite

About The Position

eStruxture Data Centers is an award-winning company and the largest Canadian-owned data center provider with locations in Montreal, Toronto, Vancouver, and Calgary. Our solutions are designed to give customers more: more locations, more capacity, more connections that enable them to run modern, demanding enterprise applications, and offer their business the control to rapidly scale in response to unpredictable changes in business processes. eStruxture provides access to an ecosystem of almost 1,000 customers that trust and depend on our infrastructure and customer support, including carriers, cloud providers, media content, financial services, and enterprise customers. eStruxture offers colocation, bandwidth, security and support services to customers across Canada in its 15 carrier and cloud-neutral facilities. Everything starts with our dedicated and talented team. As an award-winning industry leader, our data centers help our customers improve network connectivity, redundancy, and uptime, scale up or down, increase cost savings, and provide a high level of physical security. This would be unachievable without the people of eStruxture.

Requirements

  • Organized & Motivated
  • Strong Communication & Interpersonal skills
  • Aptitude to learn new technologies & trends
  • Ability to work in a fast-paced changing environment
  • Ability to lift 50lbs on occasion.
  • Knowledge of IT equipment and cabling installation best practices
  • Basic knowledge of Data Center Mechanical & Electrical systems
  • Basic knowledge of Access Control Systems.

Responsibilities

  • Onsite coverage as a team in shifts and/or weekly on-call
  • Deploy customer IT solutions in white spaces
  • Ensure physical and remote security policies and procedures are being followed
  • Document changes or incidents following the change or incident mgmt. process
  • Perform scheduled walkthroughs and report any issues to the facility manager
  • Troubleshoot and resolve basic OS and network level issues
  • Answer customer requests in a professional and courteous manner
  • Install, test copper & fiber cabling with quality
  • Maintain an updated inventory of assets
  • Manage the security access system
  • Assist in documenting best practices & process improvements
  • Interact with third party vendors & contractors
  • Special projects may be assigned.
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