Data Center Technician, III

Google•Moncks Corner, SC

11h•$105,000 - $145,000

About The Position

The Hardware Operations team monitors and maintains the physical infrastructure behind Google’s search technology. In this role, you will install, configure, test, troubleshoot, and maintain hardware, including servers and their components, as well as server software such as Google’s Linux cluster. You will also configure more complex components such as networks, routers, hubs, bridges, switches, and networking protocols. The work may include participating in or leading small project teams on larger installations and developing project contingency plans. A typical day may involve manually moving and installing racks, and the work can be physically demanding. The AI and Infrastructure team delivers AI and infrastructure capabilities at scale for Googlers, Google Cloud customers, and Google users worldwide. Its work spans AI models, computing infrastructure, global networking, data center operations, systems research, and related platforms.

Requirements

Experience performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting operating systems, computer hardware, and server hardware.
Experience with networking protocols.
Ability to lift or move 50 lb (23 kg) of equipment and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Availability to travel as operationally required to support business priorities.

Nice To Haves

Bachelor’s degree or equivalent practical experience.
Four years of experience maintaining and monitoring server systems.
Experience performing component-level repairs and troubleshooting on IT equipment or in a similar role, such as systems administration, network deployment engineering, or help desk technology.
Experience working in a data center or network operations center environment.
Experience with Linux operating systems.
Experience in project management and leadership, and collaborating and partnering with teams.

Responsibilities

Deploy and operate new data center infrastructure across teams.
Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex equipment or infrastructure issues, applying resources to resolve identified issues.
Maintain the security and integrity of data, and track media to check for non-standard data security issues, such as data that was not properly erased, in accordance with Google security standards.
Disassemble specific end-of-life equipment through part replacement or maintenance within one or more teams.
Independently repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues that may have multiple solutions.