Catalyst Foundations: Data Center Technician Training Program – Dona Ana County, NM - US Veteran & Military Spouse Opportunity

Oracle • Palo Alto, CA

7d • Onsite

About The Position

Oracle's Catalyst Foundations program is a 12-week paid work and training program designed to prepare individuals, including military veterans, for a career in Oracle Cloud Infrastructure (OCI) data center operations. No prior IT experience or a degree is required. The program offers hands-on experience, technical training, mentorship, and career development to build foundational skills for a Data Center Technician role. The goal is for trainees to transition into permanent full-time Data Center Technician positions upon successful completion of the program. This program is open to individuals with diverse backgrounds, including recent high school graduates and those with experience in fields like retail, hospitality, construction, manufacturing, and logistics, who are eager to learn and build a career in technology.

Requirements

• Minimum 18 years of age
• High School Diploma, GED, or equivalent.
• Demonstrated interest in technology and a desire to build a career in data center operations.
• Ability to learn technical concepts and follow documented procedures with precision.
• Strong communication, collaboration, and teamwork skills.
• Basic understanding of mathematical and computational concepts.
• Basic computer skills.
• Professional attitude with a customer-focused mindset.
• Ability to lift up to 50 pounds safely.
• Ability to climb ladders, work at height, and operate in confined spaces as required.
• Ability to perform physically demanding work in a data center environment, including standing or walking for most of the shift.
• Ability to work non-standard schedules, including nights, weekends, holidays, and shift-based assignments.
• Access to reliable personal transportation to travel to, and between, assigned data center buildings during the shift, as needed.
• Ability to travel locally and up to 5% domestically as required.
• Visa sponsorship is not available for this role.

Nice To Haves

• Exposure to computer hardware, networking, electronics, construction, logistics, military operations, manufacturing, telecommunications, or related technical environments.
• Experience working in team-based operational environments.
• Technical coursework, certifications, vocational training, or related hands-on experience.
• Basic understanding of computer hardware and technology concepts.
• Strong attention to detail and commitment to quality.
• Ability to follow established procedures under supervision.
• Demonstrates learning agility and openness to feedback.
• Strong safety awareness and operational discipline.
• Ability to contribute positively within diverse and inclusive teams.
• Experience with a MAC is a plus though not required.

Responsibilities

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades, component replacements, and decommissioning activities.
• Perform basic break/fix tasks following approved procedures.
• Support hardware lifecycle management.
• Learn troubleshooting techniques and escalate issues when appropriate.
• Install, organize, and label copper and fiber cabling.
• Assist with network equipment installations.
• Verify cable integrity.
• Learn networking fundamentals and data center communication standards.
• Complete assigned work using approved ticketing systems.
• Document completed work and operational activities.
• Follow service-level agreements (SLAs), operational procedures, and escalation processes.
• Receive, stage, track, audit, and ship equipment.
• Maintain inventory records.
• Support warehouse and material handling activities.
• Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and safety requirements.
• Follow Oracle security, compliance, and change management processes.
• Maintain a clean and safe work environment.
• Use required personal protective equipment (PPE).

Benefits

• Competitive benefits that support our people with flexible medical, life insurance, and retirement options.
• Volunteer programs to give back to communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED