Data Center Technician |Indianapolis, IN (Onsite)
About The Position
US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. We are looking to have a Data Center Technician join our team at our Indianapolis, IN data center. This is an onsite role with shift options of 7:00 a.m.–7:00 p.m. on variable days. The role also requires on-call and after-hours support as needed.
Requirements
- Experience or willingness to learn electrical, plumbing, HVAC, fire systems, and security equipment, including relevant building codes.
- Basic IT networking knowledge and proficiency in Microsoft Office tools (Word, Excel, Outlook, Visio, Project).
- Ability to manage multiple projects, contractors, and vendors to maintain high standards in data center operations.
- Problem Solving, Strategic Thinking
- Results Orientation, Initiative
- Accountability, Leadership, Business Acumen
- Associate's degree or 2+ Years Professional Experience telecommunications or telecommunications office infrastructure to include electrical, HVAC, fire suppression and security
- Must be able to achieve CJIS certification within introductory period of employment.
- Valid driver’s license and insurance.
- Eligible to work in the United States.
Responsibilities
- Conduct daily rounds and monitor systems to ensure reliability of electrical, mechanical, and fire safety systems.
- Perform preventive maintenance, troubleshoot equipment issues, and respond to facility and rack-level events within SLAs.
- Install and decommission racks, provide remote hands support, and customer support.
- Install, test, and maintain copper and fiber cabling; execute rack and stack procedures aligned with airflow and cable management standards.
- Manage work orders via Salesforce, coordinate with vendors and contractors, and support customer service requests.
- Oversee physical access control systems and badge issuance for employees, contractors, and visitors to ensure secure entry to buildings and restricted areas in compliance with company policies.
- Follow escalation protocols and incident response plans to ensure system uptime and personnel safety.
Benefits
- Generous paid time off policy, including vacation, and 10 paid holidays
- Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
- 401(k) retirement plan with a generous contribution
- Group Term Life Insurance covered 100% by employer
- Wellness incentive to promote overall employee well-being
- Paid volunteer time
- Business casual dress code
- Annual performance-based bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
