Data Center Technician Manager

Nebius•Oklahoma, United States, OK

17d•$125,000 - $145,000•Onsite

About The Position

The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the Oklahoma data center. This is the first formal people-management role in Nebius’s data center technical career path and the primary operational and people-management layer between these teams and the Data Center IT Manager. The manager owns performance, development, scheduling, and accountability across both disciplines. When the Data Center IT Manager is unavailable, the manager serves as the primary on-site operational authority, makes shift-level decisions across the managed disciplines, and coordinates incidents involving other site teams. The role requires technical credibility in data center technician operations and/or facilities engineering, plus cross-disciplinary understanding to direct escalations, assess work quality, and represent the teams in site-level operational discussions. The position’s primary responsibility is managing the assigned team and data center operations, although technical work may be performed when needed. The role is onsite and carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both disciplines.

Requirements

Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment.
Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions.
Strong operational judgment, including assigning and reprioritizing work, managing cross-disciplinary incidents, and making sound shift-level decisions on routine matters.
Demonstrated performance-management capability, including structured feedback, development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR.
Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership.
Proficiency in operational reporting and tracking metrics; ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability.
Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with ability to learn and apply Nebius-specific requirements.
Ability to stand for extended periods, typically four or more consecutive hours during active shift operations.
Ability to safely lift, carry, and position equipment weighing up to 50 pounds independently, using team-lift protocols or mechanical aids for heavier loads.
Ability to work at heights, including using ladders and approved elevated work platforms.
Ability to work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways.
Ability to work in variable-temperature environments, including cold aisle containment zones and areas with active cooling infrastructure.
Ability to handle small components, precision cabling, and connector installations.
Ability to read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions.
Ability to safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces using appropriate equipment-handling procedures.
On-call availability as the primary management escalation point for specified after-hours and site-level events.
Authorization to work in the country of application and ability to provide proof of employment eligibility as a condition of hire.

Responsibilities

Own daily operational performance of DC Technician and DC Facilities Engineering staff; assign shift coverage, set priorities, balance workloads, and ensure work is tracked, delegated, and completed to Nebius standards.
Conduct regular one-on-one meetings, deliver structured performance feedback, set development goals aligned with the career framework, track progression, and manage performance concerns with HR and the Data Center IT Manager.
Own shift handoff quality across both disciplines, ensuring incoming shifts understand open incidents, vendor work, abnormal system conditions, deferred tasks, and escalations.
Serve as the on-site operational escalation authority during active incidents; direct responses across managed teams, coordinate with technical leads and specialists, and escalate incidents beyond site-level authority.
Manage vendor and contractor activity on the data center floor and in engineering zones; verify qualifications, enforce safe practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards.
Drive technical training and development; identify skill gaps with the Lead DC Technician and Senior DC Facilities Engineer, arrange training, validate completion, and support career progression.
Lead hiring activities for DC Technician and DC Facilities Engineering roles, including structured competency-based interviews, hiring recommendations, and coordination with recruiting and HR on offers, onboarding, and early-tenure support.
Maintain a safe, inclusive, high-performance team culture and address conduct, attendance, and well-being concerns in accordance with company policies, safety requirements, and applicable employment obligations.
Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
Make routine decisions about workflow, staffing, escalation, and corrective actions within assigned management authority.
Provide ongoing coaching, training, and performance feedback.
Perform technical work when needed while prioritizing team management and data center operations.
Act as the primary management escalation point on call for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events.

Benefits

100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan with up to 4% company match and immediate vesting.
Paid parental leave: 20 weeks for primary caregivers and 12 weeks for secondary caregivers.
Remote work reimbursement of up to $85 per month for mobile and internet.
Company-paid short-term disability, long-term disability, and life insurance coverage.
Competitive compensation.
Career growth and learning opportunities.
Flexibility and ownership.
Collaborative and innovative culture.
Opportunity to work on impactful AI projects.
International environment and talented teams.