About The Position

The Data Center Team Lead is responsible for effective material orders, customer service, inventory management, and customer material-movement requests. The role also involves assembling and installing servers and electronic components using hand tools, power tools, and measuring devices. The position regularly interacts with customers and other stakeholders at the datacenter and requires building positive working relationships across work groups. The employee must be able to perform the essential functions with or without reasonable accommodation and must pass applicable government, airport, or company background checks, clearances, and drug and alcohol tests.

Requirements

  • 3–5 years of related experience.
  • Strong interpersonal and customer service skills; regular interaction with customers and other on-site stakeholders is required.
  • Ability to build positive working relationships with different work groups.
  • Critical-thinking abilities and strong analytical skills for making decisions based on available information and data to meet production goals effectively, accurately, and efficiently.
  • Computer experience.
  • Knowledge of electrical safety and static-discharge hazards and protocols because the role involves working with live electrical and electronic equipment and components.
  • Ability to perform all essential functions with or without reasonable accommodation.
  • Ability to pass any required federal, state, local government, airport, or company background checks and clearances, and drug and alcohol tests.

Responsibilities

  • Oversee loading and unloading inbound and outbound freight and manage related shipping documents and records.
  • Perform quality checks on inbound and outbound freight, verifying part numbers, quantities, and material condition.
  • Conduct daily inventory cycle counts and place replenishment orders for critical on-site datacenter spare parts.
  • Process return shipments of electronic components using multiple warehouse management systems.
  • Oversee and perform placement of server racks on the datacenter floor using laser measuring devices with 100% accuracy.
  • Oversee and perform installation of electronic components and cabling in server racks by following diagrams and schematics.
  • Install rack hardware using hand, power, and measuring tools.
  • Operate material-handling equipment, including straddle stackers, rack movers, and electric pallet jacks.
  • Oversee and perform work-area cleanup to maintain safety, cleanliness, and adherence to 5S standards.
  • Push, pull, and lift frequently throughout the workday.
  • Delegate and coach team members, and be flexible to cross-train in multiple datacenter departments.
  • Maintain daily adherence to safety and process procedures, punctuality, reliability, attention to detail, and quality.
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