Data Center Systems Design Engineer
About The Position
The Data Center Platform Engineering Group is seeking an onsite, first-shift Systems Design Engineer to resolve complex hardware and software issues in a lab or data center. The role manages incoming tickets during working hours, debugs software and hardware problems, and performs root-cause analysis and resolution. The engineer monitors lab and data center conditions for power and network outages and liquid-cooling leaks, and debugs firmware and operating-system issues, particularly those involving GPUs. The position combines technician and engineering skills to maintain data center systems equipped with CPUs and GPUs.
Requirements
- Self-driven expertise in debugging problems and identifying root causes.
- Ability to quickly understand and apply specific details to tickets.
- Strong communication skills and ability to work well as part of a team.
- Proven track record of working in a data center on complex systems.
- Knowledge of JIRA, scripting, and debugging methodologies, including BMC, BIOS, and GPU debugging.
- Linux skills, including the ability to run automated scripts, review logs, and provide updates.
- Experience working and communicating with OEM partners and vendors.
- Ability to physically install and replace hardware.
- Strong analytical and problem-solving skills.
- Proven ability to lead teams and drive issues to resolution.
- Excellent verbal and written communication skills.
Nice To Haves
- Knowledge of system-level debugging methodologies.
- Proficiency with standard hardware lab equipment, including Dediprog, oscilloscopes, forklifts, and lift tools.
Responsibilities
- Work issues through a JIRA ticketing system.
- Debug platforms and systems, ensuring priority items receive prompt attention.
- Communicate the current state of an issue or system clearly in tickets.
- Take direction from leaders based on business priorities.
- Work with partners, vendors, ODMs, and OEMs on issues and ensure clear communication.
- Drive continuous improvement within the organization.
- Monitor the lab and data center environment for power outages, network outages, and liquid-cooling leaks.
- Debug firmware and operating-system issues, particularly those related to GPUs.
- Maintain data center systems equipped with CPUs and GPUs.
- Physically install and replace hardware.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
