Data Center Operations Technician

Arvig • Saint Cloud, MN

10h • Onsite

About The Position

Join one of the nation’s largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions—including high-speed internet, TV, phone, and security—to residential and business customers across Minnesota and beyond.
Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.
At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.
Discover the Arvig Advantage—a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

Requirements

• A strong dedication to maintaining a safe environment -both physically and mentally -for yourself, your colleagues, and customers
• 2-year associate degree in telecommunications or equivalent experience.
• Two or more years of experience with networking technologies in a service provider environment, central office network design, and working within a data center.
• Valid Class D Driver's License with a driver rating above "unacceptable"
• Advanced understanding of network technology, telecom broadband systems, and the OSI Model.
• Proficiency in network services such as DNS, DHCP, SNMP, and RADIUS.
• Familiarity with telecommunications standards, power systems, and color code.
• Demonstrated knowledge in implementing and managing network device software and configurations.
• Skilled in monitoring, analyzing, and adjusting network metrics to ensure optimal performance.

Nice To Haves

• Cisco Certified Network Associate (CCNA)
• Calix XGS or VDSL Certification
• Power Limited License

Responsibilities

• Install, manage, and optimize central office devices and services, ensuring the high performance of advanced network systems.
• Troubleshoot and resolve a diverse range of technical issues.
• Perform root cause analysis.
• Assist with network design and feasibility studies.
• Uphold strict company safety standards.
• Maintain assigned vehicle readiness.
• Ensure all network documentation and support activities are logged accurately.

Benefits

• Competitive Pay
• Comprehensive Insurance Coverage: health, dental, vision, and life insurance plans
• 401(k) program
• Employee Stock Ownership Plan (ESOP)
• Generous paid time off
• Holidays
• Educational reimbursement opportunities
• Company service discounts
• FREE internet at your primary residence where Arvig provides service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree