Data Center Manager - Future Opportunities

TensorWave•Miami, FL

2d•Onsite

About The Position

We’re looking for a Data Center Manager to join our team during an exciting phase of growth. In this role, you’ll be responsible for the 24/7 availability, security, and efficiency of our data center environment, working closely with cross-functional partners to support business objectives while upholding our standards for excellence, collaboration, and impact. This is an evergreen requisition. We review applications on a rolling basis and will consider you for current openings across all of our sites, as well as future opportunities as we continue to scale.

Requirements

5+ years in data center operations, with at least 2 years in a formal leadership or supervisory role.
Demonstrated experience supporting 24/7 customer-facing operations, including shift scheduling and on-call management
Hands-on experience with monitoring and observability platforms (e.g. Grafana, Prometheus, or similar)
Proven ability to hire, train, and lead technical operations teams
Excellent written and verbal communication skills, particularly in high-pressure incident scenarios
Experience with ticketing and incident tracking systems (e.g., PagerDuty, ServiceNow, Jira, or equivalent)

Nice To Haves

Certified Data Center Professional (CDCP) or Specialist (CDCS).
ITIL Foundation certification.
Project Management Professional (PMP) or similar.
OSHA10 or higher certification

Responsibilities

Lead, mentor, and schedule a team of 8 Data Center Technicians, fostering a culture of technical excellence and accountability.
Conduct regular 1:1s, performance reviews, and skill-gap assessments to ensure the team stays ahead of evolving technologies (e.g., liquid cooling, AI-optimized racking).
Oversee the Inventory/RMA Specialist to ensure hardware replacement cycles are lean and that "dead on arrival" (DOA) equipment is processed with minimal downtime.
Manage the installation, cabling, and decommissioning of server, storage, and networking hardware.
Act as the primary escalation point for data center incidents, coordinating emergency repairs and root cause analysis (RCA).
Monitor power, cooling, and space utilization. Partner with the Director to forecast future growth and avoid "stranded capacity."
Supervise third-party contractors (HVAC, Electrical, Security) to ensure maintenance is performed without disrupting operations.
Ensure 100% accuracy in the DCIM (Data Center Infrastructure Management) database.
Enforce strict physical security protocols and OSHA safety standards.
Lead the facility through SOC2, ISO, or HIPAA compliance audits by maintaining pristine documentation and procedural logs.

Benefits

Stock Options
100% paid Medical, Dental, and Vision insurance for Employees
Company Health Savings Account Contributions
100% paid Short Term and Long Term Disability Insurance for Employees
Life and Voluntary Supplemental Insurance Options
Other Insurance Options, such as Pet & Legal Insurance
Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and Serious Illness Support
Flexible Spending Account
401(k)
Employee Assistance Program
Flexible PTO
Paid Holidays
Parental Leave
Other In-Office Perks