Data Center Logistics Technician

Equinix•Sunnyvale, CA
•$44,600 - $67,000

About The Position

The Data Center Logistics Technician supports the team by carrying out semi-routine tasks within established operating procedures. The role coordinates customer deliveries, shipping and receiving, shipment documentation, and inventory-related processes, and helps resolve shipping or receiving issues. It also supports data center equipment delivery, removal, and packing as requested.

Requirements

  • High school diploma and 1–2 years of equivalent work experience.
  • Ability to carry out semi-routine tasks using established procedures, with occasional deviations from accepted practice.
  • Ability to follow hazardous-material procedures and regional regulatory protocols.

Nice To Haves

  • Regional hazardous materials certification.

Responsibilities

  • Coordinate large customer deliveries and help resolve shipping and receiving issues; maintain records and logs of materials.
  • Complete assigned tasks using acquired job skills and company policies and procedures, following established procedures for routine work and seeking instructions for new assignments.
  • Coordinate timely delivery of goods to their destinations and obtain sign-off confirming receipt; notify recipients when ordered goods have been delivered.
  • Maintain records of materials received and shipped.
  • Receive goods delivered to the Data Center, either directly or after security acceptance.
  • Enter details for inbound and outbound shipments and ensure order requirements are fulfilled.
  • Use Shipment Spotlight and the shipment dashboard for customers’ inbound and outbound shipments.
  • Inspect received goods and reject unsatisfactory items when necessary.
  • Communicate proactively with internal and external customers to support on-time deliveries and assist with difficult shipping and receiving issues.
  • Follow established hazardous-material procedures and applicable regional regulatory protocols; seek supervision for new assignments.
  • Track stored or abandoned equipment and use aging-shipment processes and tools for shipments over 5, 14, 30, and 90 days.
  • Assist with delivering and removing customer equipment from cages using established procedures.
  • When requested through a Smart Hand (SH) request, assist with packing customer equipment and packing materials for shipment from the Data Center.

Benefits

  • Employee Assistance Program.
  • Health, life, disability, and voluntary insurance plans for eligible employees and family members.
  • Retirement plan with contributions from the employee and Equinix.
  • Accrued paid time off and paid holidays.
  • Employees are eligible for a bonus; equity may be offered depending on the position.
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