Data Center Logistics Technician

Equinix•Sunnyvale, CA
•$44,600 - $67,000

About The Position

The Data Center Logistics Technician supports semi-routine logistics work at a data center, following standard operating procedures and company policies. The role coordinates customer deliveries, handles shipping and receiving, maintains shipment and materials records, and works with internal and external customers to help ensure on-time delivery. The technician also supports inventory tracking, hazardous-materials procedures, and customer equipment delivery and removal.

Requirements

  • Typically requires a high school diploma and 1–2 years of equivalent work experience.

Nice To Haves

  • Regional hazardous materials certification preferred.

Responsibilities

  • Coordinate large customer deliveries and resolve shipping or receiving issues while maintaining records and logs of materials.
  • Apply company policies, procedures, and acquired job skills to complete assigned tasks; follow established procedures for routine work and seek instructions for new assignments.
  • Coordinate prompt delivery of goods to their destination, obtain receipt sign-off, and notify recipients when ordered goods have been delivered.
  • Maintain records of materials received and shipped.
  • Receive goods delivered to the data center, either directly or after security acceptance.
  • Enter details of inbound and outbound shipments and ensure order requirements are fulfilled.
  • Use shipment spotlight and shipment dashboard for customers’ inbound and outbound shipments.
  • Inspect received goods and reject unsatisfactory items when necessary.
  • Communicate proactively with internal and external customers to support on-time deliveries and help resolve difficult shipping and receiving issues.
  • Follow established hazardous-materials procedures and applicable regional regulatory protocols, with supervision on new assignments.
  • Track stored or abandoned equipment and use aging-shipment processes and tools for shipments over 5, 14, 30, and 90 days.
  • Assist with delivery and removal of customer equipment from cages using established procedures.
  • When requested through a Smart Hand (SH) request, assist with packing customer equipment for shipment from the data center.

Benefits

  • Employee Assistance Program
  • Health insurance
  • Life insurance
  • Disability insurance
  • Voluntary insurance plans
  • Retirement plan with contributions from the employee and Equinix
  • Accrued paid time off
  • Paid holidays
  • Bonus eligibility
  • Equity may be offered depending on the position
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