Data Center IT Engineer

GESA CREDIT UNION•Richland, WA

10d•$83,451 - $139,085•Onsite

About The Position

The Data Center IT Engineer is mainly an operational role with some strategic responsibilities. This position will be responsible for the secure, stable, and optimized operations of the Credit Union’s Data Center infrastructure, storage, compute, virtualization, server operating systems and supporting technologies. They will ensure that Gesa’s data center is functioning properly and will monitor system health, resolve complex issues, implement upgrades and collaborate with vendors and internal teams to enhance services. This position also provides technical training to junior team members and contributes to the development of data center standards and governance, documentation, and disaster recovery planning.

Requirements

Bachelor's degree in Information Technology discipline or experience in a related field or equivalent of specialized courses, training, and/or directly related experience may be substituted.
Minimum of five (5) years of similar or related functional and technical experience
AZ-800/801 or AZ104 preferred
A+, Network +, Server_, Linux+ certifications preferred
VCTA / VCP‑DCV Data Center Virtualization preferred
In-depth knowledge of Datacenter technologies and best practices
Experience with Unix/Linux OS
Experience with Datacenter Technology security features and best practices
Requires participation in an after-hours on-call rotation
Requires ability to respond to alerts, troubleshoot issues, and provide support and vendor escalations within established SLAs
Strong written and oral communication skills
Strong interpersonal, and basic leadership, and mentoring skills
Analytical and problem-solving skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Keen attention to detail
Ability to work in a team-oriented and collaborative environment
Ability to discuss technical issues effectively with other IT professionals as well as non-technical users
Ability to build/set schedules and adhere to project deadlines

Nice To Haves

Advanced degree preferred

Responsibilities

With guidance from the Infrastructure Manager, contribute to efforts around managing, maintaining, troubleshooting, and securing data centers
Assist in troubleshooting complex data center issues and participates in multi-platform troubleshooting, representing data center
Ensure upgrades, updates, and patches are planned, tested, and are completed, maintaining compliance with vendor requirements in accordance with our standards, and control procedures
Review and implement end user accounts, permissions, and access rights to data center
Perform system backups and recovery of data center devices
Monitor and test data center resource performance and provide statistics and reports to leadership in autoimated/on demand fashion
Maintain inventory of all data center assets
Maintain documentation as it relates to the system configurations, mapping, processes, services, and infrastructure in our data centers
Responsible for testing of a comprehensive Disaster Recovery/Business Continuity Plan (DR/BCP) associated with the credit union’s data centers. Coordinate the testing of the DR/BCP plan at a minimum annually
Represent infrastructure team in projects regarding the data centers. Follow change management procedures and communicate to the appropriate parties when implementing changes
Contribute to efforts to design and deploy new solutions and enhancements to the data center infrastructure and software and plan and document standards for approval
Interact and collaborate with vendors, partners, and contractors to enhance and secure data center products and services
Ensure all data center implementations are consistent with IT Security best practices
Maintain policies, procedures, and associated training plans for data center resource administration
Train junior members of the infrastructure team in technical skills
Maintain knowledge of current and evolving technology