Data Center IT Engineer (Remote in WA Only)

Gesa Credit Union•Richland, WA

2d•Remote

About The Position

The Data Center IT Engineer is primarily an operational role with some strategic responsibilities. The position is responsible for the secure, stable, and optimized operation of the Credit Union’s data center infrastructure, including storage, compute, virtualization, server operating systems, and supporting technologies. The engineer monitors system health, resolves complex issues, implements upgrades, and collaborates with vendors and internal teams to enhance services. The role also provides technical training to junior team members and contributes to data center standards and governance, documentation, and disaster recovery planning. The position can be performed fully remotely, but only from Washington state. With guidance from the Infrastructure Manager, the engineer contributes to management, maintenance, troubleshooting, and security of the data centers, and represents the infrastructure team in related projects. Participation in an after-hours on-call rotation is required, including responding to alerts and providing troubleshooting, support, and vendor escalations within established SLAs.

Requirements

Bachelor’s degree in an Information Technology discipline, or experience in a related field, or equivalent specialized courses, training, and/or directly related experience.
At least five years of similar or related functional and technical experience.
In-depth knowledge of data center technologies and best practices.
Experience with Unix/Linux operating systems.
Experience with data center technology security features and best practices.
Strong written and oral communication skills.
Strong interpersonal, basic leadership, and mentoring skills.
Analytical and problem-solving skills.
Ability to prioritize and execute tasks effectively in a high-pressure environment.
Keen attention to detail.
Ability to work in a team-oriented and collaborative environment.
Ability to discuss technical issues effectively with IT professionals and non-technical users.
Ability to build and set schedules and adhere to project deadlines.
Ability to participate in an after-hours on-call rotation and respond to alerts, troubleshoot issues, and provide support and vendor escalations within established SLAs.
Selected candidates must pass a pre-employment credit/background check.

Nice To Haves

Advanced degree preferred.
AZ-800/801 or AZ-104 certification preferred.
A+, Network+, Server+, or Linux+ certifications preferred.
VCTA or VCP-DCV Data Center Virtualization certification preferred.

Responsibilities

Contribute, with guidance from the Infrastructure Manager, to managing, maintaining, troubleshooting, and securing data centers.
Assist with complex data center troubleshooting and participate in multi-platform troubleshooting as the data center representative.
Plan, test, and complete upgrades, updates, and patches in accordance with vendor requirements, organizational standards, and control procedures.
Review and implement end-user accounts, permissions, and access rights for the data center.
Perform system backups and recovery for data center devices.
Monitor and test data center resource performance and provide statistics and reports to leadership through automated or on-demand methods.
Maintain an inventory of data center assets.
Maintain documentation of data center system configurations, mappings, processes, services, and infrastructure.
Test the data center Disaster Recovery/Business Continuity Plan (DR/BCP), and coordinate plan testing at least annually.
Represent the infrastructure team in projects involving the data centers.
Follow change management procedures and communicate with appropriate parties when implementing changes.
Contribute to designing and deploying new data center infrastructure and software solutions and enhancements, and plan and document standards for approval.
Collaborate with vendors, partners, and contractors to enhance and secure data center products and services.
Ensure data center implementations follow IT security best practices.
Maintain policies, procedures, and related training plans for data center resource administration.
Train junior infrastructure team members in technical skills.
Participate in an after-hours on-call rotation and respond to alerts, troubleshoot issues, and provide support and vendor escalations within established SLAs.