Data Center IT Engineer (Remote in WA Only)

GESA CREDIT UNION•Richland, WA

3d•$83,451 - $168,166•Remote

About The Position

The Data Center IT Engineer is primarily an operational role with some strategic responsibilities. The position is responsible for the secure, stable, and optimized operation of the Credit Union’s data center infrastructure, including storage, compute, virtualization, server operating systems, and supporting technologies. The engineer monitors system health, resolves complex issues, implements upgrades, and works with vendors and internal teams to enhance services. The role also provides technical training to junior team members and contributes to data center standards and governance, documentation, and disaster recovery planning. This position can be performed fully remotely from Washington state only. With guidance from the Infrastructure Manager, the engineer helps manage, maintain, troubleshoot, and secure data centers. They plan and carry out upgrades, updates, and patches; manage access; perform backups and recovery; monitor performance; maintain asset inventories and documentation; and coordinate annual testing of the data center disaster recovery/business continuity plan. The engineer also represents the infrastructure team on data center projects, follows change management procedures, contributes to new solutions and standards, collaborates with vendors and partners, applies IT security best practices, maintains policies and training plans, and trains junior infrastructure team members. The role requires participation in an after-hours on-call rotation and the ability to respond to alerts, troubleshoot issues, and provide support and vendor escalations within established SLAs. Candidates must pass a pre-employment credit/background check.

Requirements

Bachelor’s degree in an Information Technology discipline, or experience in a related field, or equivalent specialized courses, training, and/or directly related experience may be substituted.
At least five years of similar or related functional and technical experience.
In-depth knowledge of data center technologies and best practices.
Experience with Unix/Linux operating systems.
Experience with data center technology security features and best practices.
Strong written and oral communication skills.
Strong interpersonal, basic leadership, and mentoring skills.
Analytical and problem-solving skills.
Ability to prioritize and execute tasks effectively in a high-pressure environment.
Keen attention to detail.
Ability to work in a team-oriented, collaborative environment.
Ability to discuss technical issues effectively with IT professionals and non-technical users.
Ability to build and follow schedules and meet project deadlines.
Ability to participate in an after-hours on-call rotation and respond to alerts and support needs within established SLAs.
Ability to pass a pre-employment credit/background check.

Nice To Haves

Advanced degree preferred.
AZ-800/801 or AZ-104 certification preferred.
A+, Network+, Server+, or Linux+ certifications preferred.
VCTA or VCP-DCV Data Center Virtualization certification preferred.

Responsibilities

Contribute, with guidance from the Infrastructure Manager, to managing, maintaining, troubleshooting, and securing data centers.
Assist with complex data center troubleshooting and participate in multi-platform troubleshooting while representing the data center function.
Plan, test, and complete upgrades, updates, and patches in accordance with vendor requirements, organizational standards, and control procedures.
Review and implement end-user accounts, permissions, and access rights for the data center.
Perform system backups and recovery of data center devices.
Monitor and test data center resource performance and provide statistics and reports to leadership in automated or on-demand fashion.
Maintain an inventory of data center assets.
Maintain documentation for system configurations, mapping, processes, services, and data center infrastructure.
Test the comprehensive Disaster Recovery/Business Continuity Plan associated with the Credit Union’s data centers and coordinate testing at least annually.
Represent the infrastructure team in projects involving the data centers.
Follow change management procedures and communicate with appropriate parties when implementing changes.
Contribute to designing and deploying new data center infrastructure and software solutions and enhancements; plan and document standards for approval.
Collaborate with vendors, partners, and contractors to enhance and secure data center products and services.
Ensure data center implementations follow IT security best practices.
Maintain policies, procedures, and associated training plans for data center resource administration.
Train junior infrastructure team members in technical skills.
Participate in an after-hours on-call rotation and respond to alerts, troubleshoot issues, and provide support and vendor escalations within established SLAs.