Data Center Hardware Technician -Wood Dale, IL

PGTEK • Wood Dale, IL

4h • $80,000 - $85,000 • Onsite

About The Position

PGTEK is seeking a Data Center Hardware Technician to support and maintain Dell server infrastructure in a fast-paced datacenter environment. The role focuses on hands-on hardware troubleshooting, repairs, installations, and maintaining uptime and efficiency. The technician works onsite in Wood Dale, Illinois, as part of a team-based datacenter operation. The expected schedule is first shift, with frequent or occasional rotation and a requirement to be flexible to work varying shifts. The schedule is 8 hours per day and 40 hours per week. The position requires U.S. citizenship and physical work in a datacenter, including lifting equipment up to 65 pounds and climbing ladders.

PGTEK describes itself as a consulting organization that helps clients achieve business and technology objectives. It provides employees with resources for professional and business certifications and states that it treats its people like family. PGTEK is an equal opportunity employer, including disability and veterans.

Requirements

• Must be a U.S. citizen.
• Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Hands-on experience diagnosing hardware issues and replacing parts.
• Strong problem-solving abilities and technical understanding of server operations.
• Excellent communication skills and a professional, customer-first approach.
• Ability to lift equipment up to 65 pounds and work on ladders as needed.
• Strong attention to detail and commitment to high-quality work.
• Must be able to work onsite in Wood Dale, Illinois.
• Must be flexible to work varying shifts, including shift rotation.

Nice To Haves

• Experience with Nvidia GPUs and NICs.
• Basic understanding of networking concepts and troubleshooting.
• Ability to read and interpret Linux logs for diagnostics.
• Familiarity with the Linux command line (CLI).
• Exposure to RoCE (RDMA over Converged Ethernet) networking.

Responsibilities

• Perform break/fix service on Dell servers, replacing components such as GPUs, NICs, memory, and other hardware.
• Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Diagnose and resolve hardware issues using knowledge of server architecture and components.
• Communicate clearly and professionally with team members and internal stakeholders.
• Perform physical datacenter tasks, including lifting equipment and climbing ladders.
• Collaborate with technicians and other departments to meet deployment and maintenance goals.
• Complete tasks and repairs accurately and reliably.

Benefits

• PPO medical coverage with access to a Health Savings Account (HSA) option.
• Vision plan.
• Dental insurance, with the base dental plan paid for by PGTEK.
• TRICARE Supplemental Medical Insurance plan available.
• Life insurance premiums covered.
• Short- and long-term disability insurance premiums covered.
• Critical illness insurance premiums covered.
• Matching 401(k) plan.
• Discount on pet insurance through ASPCA Pet Insurance.
• Employee Assistance Program at no cost to employees.
• Generous PTO and holidays.
• Education Assistance Program available after 12 months of employment.
• Resources for professional and business certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed