Data Center Field Tech (HE LLC) - Richmond, VA
About The Position
Hanley Energy USA is seeking a Data Center Field Technician to provide project support to the VP of Engineering and represent the company at customer data centers. The technician will work as part of a fast-growing team supporting the physical infrastructure of data centers that house mission-critical IT servers, data, and equipment. The role involves meeting customers to identify needs and performing installation, maintenance, troubleshooting, and operation support for Energy Management Systems, switchgear, UPS, electrical equipment, and power generation equipment. Technicians travel to customer sites to provide hands-on equipment support and help maintain reliable, energy-efficient data center operations.
Requirements
- Technical training (military or trade school) and/or relevant experience.
- Experience working in a data center or critical environment.
- At least 2 years of relevant electrical and/or mechanical work experience.
- Strong verbal and written communication skills.
- Solid leadership and organizational skills.
- Attention to detail, high energy, and ability to prioritize in a complex, fast-paced environment.
Nice To Haves
- Prior training and experience working within data centers is strongly preferred.
Responsibilities
- Perform root cause analysis of equipment failures.
- Perform limited maintenance tasks.
- Troubleshoot facility- and rack-level events within internal SLAs.
- Follow all safety procedures while performing work.
- Take operational readings of equipment.
- Use CMMS to manage building workflows.
- Meet with customers to identify data center building needs and gather requirements.
- Perform administrative work, including data entry in Excel and writing work authorizations and work orders.
- Maintain facility power and cooling and ensure clean rooms for the critical environment.
- Install and maintain Energy Management Systems, switchgear, UPS, electrical equipment, and power generation equipment.
Benefits
- Competitive salary and benefits.
- Generous paid time off.
- Career progression within a rapidly expanding organization.
- Friendly and supportive working environment.
- Excellent training opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
