Data Center Facility Operations Manager, Nights

Amazon • Sterling, VA

1d • Onsite

About The Position

This role involves working with teams that support the operations of powerful data centers. The Data Center Engineering Operations team maintains and operates critical infrastructure systems. AWS has the world’s largest cloud computing portfolio, and this role helps maintain sophisticated, safe, and secure data centers by working with teams to test and implement new technology and work practices. The team has a passion for learning and evolving, aiming to define themselves as industry leaders.

Requirements

• High school or equivalent diploma
• 4+ years of work in a management position with 5 or more direct reports experience
• 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience

Nice To Haves

• 5+ years of work in a management position with 5 or more direct reports experience
• Advanced electrical or mechanical certifications
• Bachelor's degree or higher in a relevant engineering discipline
• 7+ years of experience working in a data center or other mission critical environment with an emphasis on building and equipment operation
• An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units
• Strong verbal and written communication skills, technical writing or business justifications (white paper experience)

Responsibilities

• Oversee all aspects of the data center’s critical physical infrastructure, maintaining high availability and performance while ensuring high quality work without impact to customers and maintaining service level agreements.
• Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors, ensuring work is performed in accordance with established practices, procedures and safety protocols.
• Drive safety and security culture and compliance within the team.
• Hire, coach, and promote team members, responsible for team's career development and performance management.
• Promote healthy team culture and peak morale.
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Act as an escalation point for all facilities-related issues.
• Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Utilize root cause analysis and troubleshooting/problem solving skills.
• Respond to out-of-hours emergency calls.
• Role may support more than one location/site.
• May assist in the build out of new facilities and assist in projects to increase current facility efficiency.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED