Data Center Facilities Technician

Salute•New Albany, OH

121d•$35 - $37

About The Position

Salute is seeking a Data Center Facilities Technician, also referred to as a Data Center Shift Technician, to support the daily operation, inspection, and maintenance of critical data center facility systems. These systems include power, cooling, backup generation, and physical security infrastructure. The technician monitors environmental conditions and equipment performance, responds to facility alarms and service tickets, troubleshoots and repairs issues, and maintains technical and maintenance documentation. The position supports the local site team with daily technical duties in the data center and office and reports to the Chief Engineer. The schedule is a rotational 12-hour shift arrangement with three days on and four days off, with day or night shifts available. The posting lists hourly pay of $35–$37. Salute describes itself as a provider of data center infrastructure services focused on sustainable solutions, reliability, and customer service. It is an equal opportunity employer and offers reasonable accommodations during the application and interview process and in performing job functions.

Requirements

At least 3 years of data center experience in operations and maintenance of critical facilities.
Knowledge of critical infrastructure, including medium-voltage switchboards, transformers, generators, ATS/STS, UPS systems, PDUs, and RPPs.
Strong written and verbal communication skills for coordination with local and regional teams.
Commitment to organizational excellence and ongoing process and deliverable-quality improvement.
Ability to prioritize and manage multiple responsibilities.
Ability to meet committed timelines, using assistance and input from the team as needed.
Ability to work effectively as a team player across disciplines and peer groups and undertake the tasks needed to complete work.
Strong attention to detail.
Ability to lift and carry equipment weighing up to 50 pounds.
Ability to climb ladders and multiple flights of stairs to access elevated equipment.
Ability to stand for extended periods, bend, stoop, kneel, and reach for work tasks.
Basic physical fitness and ability to move quickly and efficiently to respond to emergencies and troubleshoot issues.
Good hand-eye coordination and dexterity for working with small components and connectors.
Clear vision, with or without correction, to perform detailed and precise tasks while wearing safety glasses.
Ability to distinguish color-coded warning signs, labels, and cables.
Ability to work in a range of indoor facility temperatures and outdoors in varied weather, including extreme temperatures, rain, or snow.
Ability to work in elevated noise levels while wearing hearing protection.
Valid driver’s license for work-related travel, as required.

Responsibilities

Maintain critical data center equipment, including UPS systems, HVAC systems, backup power generators, and physical security systems.
Identify, report, and resolve technical issues in the data center involving hardware or software systems.
Monitor and evaluate data center performance, including power consumption, ambient temperature, and other operational factors.
Keep technical documentation current and accessible, including user manuals, cabling diagrams, and maintenance records.
Monitor ticket queues and ensure customer tickets receive responses within required SLA times.
Perform critical equipment maintenance, troubleshooting, and data center performance oversight.
Communicate with team members, vendors, and end customers to provide and receive status updates through completion of work order requests.
Supervise vendors and contractors working in the data center and ensure compliance with security standards.
Evaluate data center operations for opportunities to improve efficiency and effectiveness.

Benefits

Eight company-paid holidays and two floating holidays.
Paid time off (PTO).
Medical, dental, and vision insurance; enrollment is available starting on Day 1, with coverage beginning the first of the month following 30 days of employment.
Employee Assistance Program available to all employees.
Employer-supported 401(k), with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%.
Health Savings Account (HSA).
Mental health resources.
Gym discounts.
Discounted legal services, home and auto insurance, pet insurance, and identity theft protection.
Discounted group life and AD&D insurance.
Discounted group short- and long-term disability insurance.
Parental leave.