Data Center Critical Facilities Tech II
About The Position
At Iron Mountain, we are seeking dedicated individuals to join our team and contribute to our mission of providing expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage. Our Data Centers operate a global colocation platform, offering tailored, sustainable, carrier and cloud-neutral data solutions. We are committed to powering our data centers with 100% renewable energy and providing customers with the business and environmental benefits of renewable energy. The Critical Facilities Technician will provide essential technical and facility support in a 24x7 data center environment, focusing on the maintenance and oversight of electrical, HVAC, and building management systems. We are looking for self-motivated individuals with a strong sense of urgency and dedication to our team, customers, and the company's vision.
Requirements
- Knowledge of Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
- Google sheets and google classroom.
- Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
- Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.
- Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
- Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
- Customer service mentality - we are customer obsessed.
- The ability to obtain security clearance via government or other agency background check may be required for customer support.
- Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship.
Nice To Haves
- 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
Responsibilities
- Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
- Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
- Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
- Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
- Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
- Proactively identify issues and take the needed steps to resolve them.
- Assist with service delivery tasks when needed.
Benefits
- 401(k)
- Employee Stock Purchase Plan
- Medical, Dental and Vision benefits - Day One
- Employee Assistance Program
- Annual Merit Increases
- 2 Weeks Paid Vacation
- 7 Paid Holidays + Sick Pay
- Professional Development and Training
- Referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
