Data Center Critical Facilities Engineer

KAYGEN•Liberty, NC

22h•Onsite

About The Position

This Data Center Critical Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet TMNA data center standards. A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators). This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources. Support of data center staff to provide continuous business operations. Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective.

Requirements

APC DCE & ITA admin programming skills or Vertiv SiteScan admin programming skills.
Administration skills to configure, update software, add components, and configure/monitor alerts.
Ability to build, program, and configure new items to be monitored such as UPSs, Power Strips, cameras.
Experienced managing APC DCE/ITA or Vertiv Sitescan environments and servers.
Understanding of HVAC, UPS, ATS, and Generators functions and alarming.
Background in Electrical engineering, strong exposure to Mechanical, electrical, and plumbing (MEP) engineering along with HVAC.
Familiarity with data center design, IT floor space management, cabinet power and U-space management.
Familiarity with electrical, environmental, and mechanical equipment supporting the data center.
Incident ticketing and change management applications.
Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams).
Continuously investigating new technologies to maintain industry leading edge.
Ability to inventory items in the data center and document them.
Pleasant professional demeanor, positive attitude, and ability to follow directions well.
Ability to work in a collaborative environment supporting immediate and cross-functional teams.
Able to utilize data center guidelines and best practices and identify deficiencies.
Approach everything with a TMNA IT first mindset.
At least 3-5 years of relevant experience.
At least 3 or more years of experience with admin capabilities.

Nice To Haves

Data-center experience (Environmental).
Proven working knowledge of Servers, Storage and Networking in a data center environment (e.g. Nutanix, HP, VMWare, Cisco Switches).
Bi-lingual (English/Spanish).

Responsibilities

Configure, update software, add components, and alert configuring/monitoring for APC DCE & ITA or Vertiv SiteScan.
Administer license counts for DCE & ITA, program thresholds, and set points for alerting and alarming.
Manage APC DCE/ITA or Vertiv Sitescan environments and servers.
Understand HVAC, UPS, ATS, and Generators functions and alarming.
Support Data Center Managers to ensure all facility duties meet TMNA data center standards.
Manage MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability, and security of IT resources.
Provide continuous business operations support to data center staff.
Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective.
Oversee vendor implementation of electrical, environmental, and mechanical equipment improvements.
Ensure maintenance activities are performed by vendors within manufacturer recommended schedules or industry standard time intervals.
Research, recommend, plan, and oversee vendor implementation of electrical, environmental, and mechanical equipment improvements.
Ensure Request for Change procedures for data center facilities service, repairs, and improvements are in place before any work is performed.
Enforce physical access, safety, and security policies for restricted data center areas.