Data & Business Intelligence Manager

KeyBank•Brooklyn, OH

13d•$96,000 - $181,000•Hybrid

About The Position

The Data & Business Intelligence Manager leads KeyBank’s federated analytics model and works to enhance the enterprise data experience. The role manages a high-performing team responsible for maintaining and optimizing analytic data marts, ensuring data integrity, and supporting trusted data assets. It leads cross-functional work with analytics, operations, and technology teams to solve business problems, improve data quality, promote data-use best practices, and advance strategy aligned with business goals. The manager maintains KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM), and serves as a subject matter expert for assigned data domains and marts. The role leads data quality efforts, manages user acceptance testing, translates business needs into technical requirements, and partners with the Data Literacy team on lineage, cataloging, and governance. It also provides thought leadership on enterprise analytics and data strategy and oversees data incident resolution with line-of-business and technology partners. The position is based at 4910 Tiedeman Road in Brooklyn, Ohio, and is categorized as hybrid, with three or more in-office days. The listed annual base salary range is $96,000 to $181,000, with eligibility for incentive compensation. The position also has eligibility for benefits, but specific benefits are not listed in the posting.

Requirements

At least 7 years of experience in data analytics, business intelligence, or data product management.
Experience working with Google Cloud Platforms.
Expertise with enterprise data environments and federated analytics models.
Bachelor’s degree in Data Analytics, Business, Finance, Economics, Engineering, Computer Science, MIS, Statistics, or a related field, or equivalent experience (preferred).
Demonstrate Key’s Values and abide by Key’s Code of Conduct.

Nice To Haves

At least 1 year of experience managing teams.
Master’s degree.
Training or certification in SQL, Python, or cloud platforms.
Training or certifications in data governance, data cataloging, and data lineage tools.
Skills in data analysis, SQL querying, data visualization, business intelligence, data governance, data modeling, reporting, critical thinking, client focus, project management, communication, problem solving, cloud platforms, team leadership, and program development and improvement.

Responsibilities

Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM).
Serve as a subject matter expert for assigned data domains and marts.
Lead enterprise data quality efforts, including testing, validation, and documentation.
Analyze large and small datasets to identify trends, gaps, and opportunities for improvement.
Collaborate onsite with operations and support teams to address tool functionality and capability gaps.
Manage user acceptance testing to ensure high-quality releases and user experiences.
Engage with the analytics community to promote data literacy, identify issues, and drive solutions.
Translate business needs into technical requirements and provide consulting on data usage.
Partner with the Data Literacy team to integrate data concepts with lineage, cataloging, and governance.
Provide thought leadership on the evolution of enterprise analytics and data strategy.
Oversee resolution of data incidents in collaboration onsite with line-of-business and technology partners.
Ensure data solutions align with KeyBank’s technology roadmap and governance standards.
Perform other duties as assigned; duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Comply with KeyBank policies and procedures, act professionally and ethically, avoid conflicts of interest, and act in the best interests of Key’s clients and Key.