Data and Systems Analyst - Product Performance

Roche • Indianapolis, IN

3d • $65,100 - $120,900 • Onsite

About The Position

At Roche, we foster a culture where individuality is embraced, and open dialogue is encouraged, leading to genuine connections where everyone is valued, accepted, and respected. This environment allows for personal and professional growth, enabling us to fulfill our mission of preventing, stopping, and curing diseases and ensuring universal access to healthcare. The Near Patient Care division is dedicated to simplifying diabetes management for individuals worldwide, offering a comprehensive range of solutions from blood glucose monitoring to continuous glucose monitoring and information management. Our goal is to provide innovative products, services, and solutions for convenient, efficient, and effective diabetes care. As a Data and Systems Analyst within the Near Patient Care Indianapolis Product Performance team, you will be instrumental in driving digital excellence. This role involves bridging the gap between high-tech manufacturing and IT infrastructure, managing commercial off-the-shelf (COTS) applications, and spearheading the automation of production processes. It is an ideal position for a proactive, analytical problem-solver who can work independently to explore technical solutions and collaborate with cross-functional and global teams to transform complex manufacturing data into actionable business intelligence.

Requirements

• Bachelor’s degree in Math, Engineering, IT or related field.
• Proficient with SAS or other data analysis and visualization tools (e.g. R, R shiny).
• 3+ years professional experience in a related field; OR 1 year with a Master’s degree.
• Experience successfully managing medium to large scale improvement projects and in successfully interacting with all levels of the organization.
• Ability to effectively negotiate and influence others.
• Strong written and verbal communication skills.
• Ability to effectively communicate complex technical problems to both technical and non-technical audiences.
• Ability to multitask, prioritize and be detail-oriented.
• Ability to work well in a self-managed or team environment.
• Strong analytical thinking and problem solving mindset.

Nice To Haves

• Familiarity with ServiceNow.
• Knowledge of laboratory data systems and quality analytics.
• Strong understanding of networking concepts (VLAN’s, SNMP, subnets, switches, firewalls).
• Proven troubleshooting skills in a manufacturing context.

Responsibilities

• Assist the Near Patient Care Indianapolis Manufacturing Product Performance team in managing software applications relevant to manufacturing processes.
• Develop reports and other visualization techniques, and analyze and interpret data to provide recommendations for process improvements.
• Work independently to learn and investigate solutions, while also being capable of collaborating and learning from other team members.
• Exchange technical information with employees from other sites and form a network.
• Administer COTS applications to ensure proper execution and performance.
• May interact with IT teams regarding technologies such as: Active Directory, Windows Server, SQL, Oracle, VMWare, Cisco switches and firewalls.
• Use ServiceNow for incident management and change management.
• Attend, support, and/or plan team meetings and workshops to build and maintain an understanding of ongoing activities and projects.
• Investigate and drive further automation and simplification of current processes.
• Support teams to manage complex system structures and interfaces.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance, as well as participation in a long-term incentive program.
• Benefits detailed at the link provided below.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level