Data and Payment Processing Analyst

Archdiocese Of Denver•Denver, CO

1d•$25 - $27

About The Position

The Archdiocese of Denver is seeking a detail-oriented and service-driven Data and Payment Processing Analyst to support its mission. This role is essential in ensuring accurate data management, effective communication with donors and ministries, and seamless payment processing. As a vital member of the team, you’ll contribute to the Archdiocese’s mission by fostering trust and engagement through exceptional service and efficient operations.

Requirements

A practicing Catholic eager to carry out the mission of the Archdiocese to rescue all people in Jesus Christ for the glory of the Father.
Post-secondary education required; an associate’s degree or higher in relevant field preferred.
2-5 years of experience in customer service, data entry, accounts receivable and general ledger preferred.
Proficient in Microsoft Office Suite (Word, Excel) and CRM databases (e.g., Raiser's Edge), with experience in data entry, payment processing, and ensuring data integrity.
Strong customer engagement skills, providing accurate guidance on giving options and addressing inquiries through phone and written communication with professionalism.
Highly organized, detail-oriented, and able to manage multiple responsibilities, meet deadlines, and adapt to changing demands, especially during peak periods.
Collaborative team player with excellent problem-solving skills, committed to supporting team goals, maintaining confidentiality, and upholding the organization’s mission and values.

Responsibilities

First point of contact. Professionally answering inbound calls with energy and a positive attitude.
Resolving inquiries swiftly and effectively, ensuring a high level of satisfaction for all stakeholders.
Accurately entering and maintaining sensitive, confidential information across multiple databases.
Performing internal audits and organizing all transactions for proper recordkeeping to support smooth operations.
Generating and mailing acknowledgment letters and tax receipts to donors, ensuring they feel valued and supported.
Maintaining effective communication between the Archdiocese and its community.
Ensuring all documents are filed accurately and in a timely manner, supporting the efficient functioning of the team and maintaining high standards of service.

Benefits

Comprehensive health, dental and vision coverage options
Virtual care with MyCatholicDoctor.com
Alternative Care coverage options for Chiropractic/Acupuncture/Spiritual Care/Massage Therapy/Naturopathy.
Natural Family Planning up to $500 per year for education, supplies, and materials.
Maternity Management Program Guidance and educational materials
Generous Paid Time Off: 22 days starting (accrued) + 18 paid holidays (including the full week between Christmas and New Year’s.
Day of Rest spiritual retreat day
Retirement Plan: Annual Employer Contribution of 6% of salary to retirement plan plus employee deferrals.
Parental Leave
Employer-Paid Life Insurance
Employer-Paid Short-Term and Long-Term Disability
Catholic Biblical School: Free and discount courses.