Data and Billing Specialist

Springwell•Waltham, MA
•Hybrid

About The Position

Springwell is seeking a Data and Billing Specialist to join its Finance Team. The role supports the billing department and program data management, including high-volume data entry and processing third-party vendor bills. The specialist works with internal staff and external vendors to resolve issues, assists with consumer billing, posts payments, and resolves consumer billing issues. The position offers a hybrid schedule with some remote work available.

Requirements

  • Excellent organizational skills and attention to detail.
  • Excel skills and the ability to multitask in a busy, progressive environment.
  • Ability to prioritize responsibilities effectively and remain flexible with assigned tasks.
  • Positive attitude and willingness to support others.
  • Ability to work independently and as part of a team.
  • Strong organizational skills, attention to detail, and ability to produce high-quality work.
  • Knowledge of computer software applications such as word processing, spreadsheets, and databases.

Nice To Haves

  • Associate degree or two years of administrative experience in an office setting.
  • Previous experience in the human services or business sector.
  • Accounting or bookkeeping experience.

Responsibilities

  • Perform high-volume data entry.
  • Process third-party vendor bills.
  • Work with internal staff and external vendors to resolve issues.
  • Assist with consumer billing.
  • Post payments received.
  • Resolve consumer billing issues.
  • Support program data management and the billing department.

Benefits

  • Three weeks of vacation in the first year.
  • Birthday off.
  • 13 paid holidays.
  • Three paid personal days.
  • 15 paid sick days per year, with accumulation up to 450 hours or 12 weeks.
  • Health and dental insurance with employer contribution.
  • Life and long-term disability insurance at no cost to the employee.
  • Flexible Spending Plan.
  • Employee Assistance Plan.
  • 401(k) Retirement Savings Plan with employer contribution.
  • Mileage reimbursement.
  • Potential flexible work options after six months for many positions, including alternate start times between 8:00 and 9:30 a.m., a four-day work week, a 4.5-day work week, or a hybrid work option.
  • Employee referral bonuses.
  • Free parking.
  • Commitment to promoting from within.
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