Data and AI Chief Operating Officer, MD

State Street • Boston, MA

6d

About The Position

We are seeking a strategic technology leader that can provide critical management, reporting, and support to the Chief Data and AI Officer organization. The successful candidate will play a key role in supporting the execution of our operating plan in line with our strategic priorities, translating intent into action and ensuring alignment, operational discipline, and strategic follow-through. The role oversees a broad portfolio of cross-functional capabilities including recurring responsibilities such as IT strategy and planning, governance, performance management, IT budget & financial management, operating model design and communications. The role may also take on nonrecurring initiatives, such as time-bound asks or ad hoc tasks that require senior oversight but fall outside established structures, these may include new strategic asks, interim leadership of emerging capabilities or one-off projects that leadership want to keep close. COOs act as the operational right hand of the leadership team, ensuring rhythm, reliability and internal alignment within the IT organization. The ideal candidate will bring deep expertise in Artificial Intelligence, Enterprise Transformation, IT governance, financial oversight, and cross-functional technical program delivery. Someone who excels at follow-through and coordination, enabling the senior leadership team to operate at strategic altitude.

Requirements

• A minimum of 8+ years' experience within an operations & technology role with a proven track record in strategy and planning
• The ability to lead and influence in a global organization with a focus on building relationships and trust, managing delivery to multiple senior stakeholders.
• Ability to handle multiple priorities and lead teams either through influence or direct accountability
• Strong organizational, business analysis and program management skills with the ability to think strategically, adapt and manage ambiguity and complexity.
• Exceptional communication skills and relationship management capabilities, able to communicate with all levels of the organization effectively and across Operations and Technology subject matter experts.
• Willingness to jump into challenging situations or problems and drive to solutions
• Technical & Financial acumen with experience overseeing multi-million-dollar portfolios in complex technology environment.

Nice To Haves

• Experience with Artificial Intelligence, Agentic AI, Data Management, Emerging Technologies, technology modernization, and cross-functional program delivery highly desirable
• A relevant graduate degree or master’s qualification that can be leveraged in this role

Responsibilities

• Partner closely with senior executives to develop & plan critical strategic initiatives, responsible for governance and delivery of these programs.
• Accountable for financial planning across respective division, including the annual corporate budget process, monthly finance reviews, budget, mid-year forecast, risks and opportunities.
• Coordinates expense saving initiatives, headcount, workforce planning and approval processes in alignment with central teams.
• Lead the performance management process that measures and evaluates progress against the divisions OKR / KPI’s.
• Responsible for governance and preparation for key Business Unit forums, including leadership calls, operating group meetings, leadership exchanges, and town halls.
• Supports creation of executive briefings with key strategic vendor partners bringing both technology and business together for co-innovation and business opportunities.

Benefits

• our retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans
• inclusive development opportunities
• flexible work-life support
• paid volunteer days
• vibrant employee networks

What This Job Offers

• Job Type: Full-time
• Career Level: Executive