Data & Analytics Manager

North Carolina Community Health Center Association•Raleigh, NC

13h•Onsite

About The Position

The North Carolina Community Health Center Association (NCCHCA) is seeking a Data & Analytics Manager to support its data strategy, analytics, reporting, and performance measurement activities. This role involves managing the collection, validation, analysis, interpretation, and presentation of various data types (clinical, operational, financial, workforce, grant-related) to aid in daily operations, organizational decision-making, performance measurement, and continuous improvement. The manager will develop actionable insights to enhance organizational outcomes, operational efficiency, value-based care initiatives, and ensure compliance with reporting requirements. The position also supports data management, healthcare analytics, value-based care reporting, and the effective use of healthcare technology platforms. Collaboration across departments is key to developing dashboards, reports, and data visualization tools. The role also involves identifying opportunities to leverage emerging technologies like AI and automation to improve reporting processes and operational efficiency, while ensuring governance and compliance.

Requirements

Bachelor’s degree in Data Analytics, Statistics, Information Systems, Public Health, Healthcare Administration, or related field required.
Minimum of five (5) years experience in healthcare analytics, business intelligence, health informatics, quality reporting, or population health analytics.
Experience with Electronic Health Records (EHRs), population health and care management platforms, claims data and healthcare reporting systems.
Experience developing dashboards, scorecards, and data visualization tools (e.g., Power BI, Tableau, or similar).
Knowledge of healthcare quality measures, value-based care reporting, and population health management concepts.
Experience working with clinical, operational, financial, workforce, and grant-related data in a healthcare setting.
Strong analytical and problem-solving skills with attention to data integrity and accuracy.
Ability to manage multiple priorities and projects in a fast-paced environment.
Excellent communication skills with ability to translate complex data into actionable insights.
Knowledge of healthcare analytics, performance measurement, and quality improvement methodologies.
Knowledge of Uniform Data System (UDS) reporting requirements and HRSA performance measures.
Understanding clinical quality measures, value-based payment models, and population health management.
Knowledge of healthcare data privacy and security requirements, including HIPAA.
Advanced Microsoft Excel skills.
Experience with business intelligence and data visualization tools such as Power BI, Tableau, Looker Studio, or similar platforms.
Experience with data management processes, including file inventory, Secure File Transfer Protocol (SFTP) tracking and management, and maintaining data integrity across multiple systems.
Ability to translate complex data into meaningful and actionable information for diverse audiences.
Strong analytical, organizational, project management, and problem-solving skills.
Excellent written, verbal, and presentation skills.

Nice To Haves

Master’s degree in a related field preferred.
Experience in FQHCs, community health centers, ambulatory care, ACOs, or CINs preferred.
Experience with SQL, Python, data extraction, data warehousing concepts, and reporting tools preferred.
Knowledge of emerging healthcare technology trends, including artificial intelligence (AI), automation, and advanced analytics applications.
Ability to evaluate and support responsible use of AI tools to improve reporting efficiency, data analysis, workflow automation, and operational decision-making while maintaining compliance with HIPAA, privacy, security, and organizational policies.
Experience using or evaluating automation, artificial intelligence, or emerging analytics tools to improve data workflows, reporting processes, or operational efficiency preferred.
Experience developing, administering, and tracking surveys; analyzing survey results; and translating findings into actionable recommendations.

Responsibilities

Manage the collection, validation, analysis, interpretation, and presentation of clinical, operational, financial, workforce, and grant-related data.
Develop actionable insights to improve organizational outcomes, strengthen operational efficiency, support value-based care initiatives, and ensure compliance with reporting requirements.
Support data management, healthcare analytics, value-based care reporting, and effective use of population health, care management, and other healthcare technology platforms.
Collaborate across departments to develop dashboards, reports, and data visualization tools.
Identify opportunities to leverage emerging technologies, including artificial intelligence and automation tools, to improve reporting processes, data workflows, operational efficiency, and decision support.
Supervise assigned analytics and reporting staff, including the Grants and Contracts Data Analyst.
Provide leadership, coaching, performance management, and professional development to direct reports.
Establish priorities and monitor progress toward departmental goals.
Support a collaborative, accountable, and service-oriented work environment.
Analyze clinical, financial, operational, claims, and care management data to produce recurring and ad hoc reports.
Develop, maintain, and enhance organizational dashboards, scorecards, key performance indicators (KPIs), and reporting systems.
Lead data and analytics components of HCCN initiatives.
Work with population health platforms to validate standard reports and develop custom reports.
Develop and deliver training for NCCHCA staff and health center end users on reporting tools, dashboards, data interpretation, performance measures, and analytics best practices.
Monitor and improve data quality, data integrity, and overall data health.
Support enterprise-wide data initiatives by integrating and analyzing data from multiple systems.
Develop performance monitoring frameworks aligned with organizational priorities and strategic goals.
Conduct data analysis, forecasting, benchmarking, and trend analysis.
Support quality improvement initiatives through data analysis, performance monitoring, and outcome measurement.
Track, analyze, and report clinical quality measures, organizational performance indicators, and payer performance metrics.
Support population health management initiatives through patient segmentation, risk stratification, care gap analysis, and performance reporting.
Assist in monitoring value-based care programs, payer incentive measures, and alternative payment models.
Design, administer, and analyze organizational surveys, track response metrics, and prepare reports.
Support HRSA, Uniform Data System (UDS), grant, payer, state, and federal reporting requirements.
Support HRSA HCCN grant reporting through collection, validation, analysis, and submission of required performance data.
Ensure the accuracy, consistency, completeness, and timely submission of all required reports and data deliverables.
Collaborate with internal departments and health centers to collect, validate, and reconcile reporting data.
Support the development and advancement of organizational data practices that improve data accessibility, quality, reporting capabilities, and decision-making.
Collaborate with Risk Management and organizational leadership to develop and maintain policies and procedures related to data governance, reporting, privacy, security, and analytics.
Evaluate opportunities to leverage artificial intelligence, automation, and emerging technologies to improve data processes, reporting efficiency, analytics capabilities, and organizational workflows.
Identify opportunities to automate reporting processes, streamline workflows, and improve enterprise-wide operational efficiency.
Support the implementation, optimization, integration, and ongoing utilization of analytics, business intelligence, and reporting platforms.
Manage assigned data assets, including file inventories, secure file transfer protocol (SFTP) processes, and data exchange workflows.
Collaborate with internal and external stakeholders to support enterprise data initiatives and reporting needs.
Perform other duties as assigned.