Data Analytics Manager

Independence Pet Holdings•Chicago, MA

4d•Remote

About The Position

At Clarus, we are harnessing intelligence to propel pet health towards a brighter, smarter, more connected future. A future where information flows freely across caregivers & care environments, insights are more instant and actionable, and financial decisions are empowered. For us, that future starts by fundamentally changing how pet insurance operates. We’re engineering systems that decomplexify coverage and facilitate reimbursement, so more pets can get the care they deserve. Our team of pet industry veterans and passionate pet people come from across the tech and health continuums. Together, we’re openly challenging industry convention in service of creating totally new possibilities. Which is why our culture is built on the values of curiosity, entrepreneurship, humility and fierce collaboration. Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare. We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in shaping a smarter, healthier future for pets everywhere. As we expand, we are looking for a seasoned Analytics Manager, in the data team, to build the analytics arm in the data team at Clarus. It is a great opportunity for someone who wants to build analytics framework from ground up including tools and processes.

Requirements

Bachelor’s degree in computer science, Information Technology, or related field.
At least 7 years of experience in analytics.
Clear understanding and experience implementing OKRs.
Experience working with Databricks, Spark, and Azure data services.
Proficiency with NoSQL and SQL databases.
Proficiency in data modeling, ETL/ELT, and modern data stack tools such as DBT.
Strong attention to detail, critical thinking and problem-solving skills.
Excellent oral and written communication skills.
Proficient with data visualization tools (i.e. PowerBI).
Ability to travel once per quarter for 3-4 days, within the US.

Nice To Haves

Knowledge and experience with Python a plus.
Experience with CI/CD pipelines a plus.

Responsibilities

Drive analytics discussions with leadership and cross functional teams to build consensus on business and technical definitions of KPI/metrics.
Create reliable and efficient queries transforming and extracting large data sets for dashboarding and data visualization.
Build expertise in metric definitions and calculations to ensure accurate and proper interpretation of core business metrics and drivers.
Partner with the cross functional teams to drive projects and processes that contribute to improvements in data integrity.
Manage a small team of analytics engineers/analysts.
Identify opportunities to optimize reporting processes, data integration, and automation and partner with the broader team to execute on enhancements.
Use data visualization and analytic tools to grasp business insights, and to create consumable data visualizations and recommendations that influence business outcomes.
Analyze key performance metrics to identify root cause of performance issues.
Regularly communicate performance trends and improvements to senior management and leadership ensuring they can talk to service-specific performance
Ensure all programs have clear, quantifiable outcomes and measures that drive improved performance.
Build and manage analytics pipeline processes using dbt or similar tools.