Data Analytics & Business Intelligence Consultant (Senior Associate level)

EAGLE HILL CONSULTING LLC • Arlington, VA

12d • $81,000 - $95,000 • Onsite

About The Position

Eagle Hill is hiring for current and potential data analytics and business intelligence roles supporting U.S. Customs and Border Protection (CBP) client projects. The work provides analytical, strategic, and operational support to help CBP offices use data more effectively, modernize operations, improve business processes, and strengthen mission delivery. Project work may involve data analytics and visualization, performance measurement, process improvement, business intelligence, and technology-enabled problem solving. Candidates must be willing and able to work at client sites in the Washington, DC metropolitan area daily or as required by the client.

At the Senior Associate level, employees develop firsthand knowledge of clients, their operating environments, and business challenges, then apply that understanding to analysis, solutions, and client deliverables. Senior Associates independently own and advance workstreams or significant deliverables, work directly with client stakeholders, collaborate with team members, and may contribute to account initiatives and business development. The role calls for both consulting capabilities and hands-on data analytics and business intelligence experience, though candidates may have greater depth in one area alongside substantive applied experience in the other.

The role is full-time, based in the Washington, DC metro area, and listed at the Senior Associate level. The stated salary range is $81,000–$95,000 per year, with the specific range depending on experience, location, and hiring level. Eagle Hill employees are eligible for employer-paid medical, dental, and vision plans, as well as 401(k) and commuter benefits. Employees may also be eligible for disability and life insurance, FSA, PTO, and annual bonus benefits.

Requirements

• Bachelor’s degree.
• At least four years of relevant professional experience, including demonstrated ability to independently own and advance project-based workstreams or significant deliverables.
• Hands-on data analytics and visualization experience, including Power BI, Tableau, or comparable business intelligence tools.
• Experience developing, enhancing, or troubleshooting dashboards and data solutions, including working with data from multiple sources.
• Experience with workflow automation and technology-enabled process improvement.
• Strong analytical and problem-solving skills, including structuring ambiguous problems and translating analysis into practical insights and recommendations.
• Strong relationship-building and stakeholder engagement skills, including credibility with technical and nontechnical audiences.
• Excellent written and oral communication skills, including the ability to explain complex information clearly and produce audience-appropriate deliverables.
• Ability to manage competing priorities, exercise sound judgment, take initiative, and collaborate effectively.
• Proficiency in Microsoft Excel and PowerPoint.
• Willingness and ability to work at client sites in the Washington, DC metropolitan area daily or as otherwise required by the client.
• Ability to obtain and retain a CBP Background Investigation (BI) and any other background investigations required for client work.
• Experience combining consulting-oriented problem solving and client or stakeholder engagement with applied data analytics, business intelligence, or technology capabilities. Consulting or professional services candidates need hands-on involvement in developing, analyzing, or improving data or technology-enabled solutions; project oversight alone is insufficient. Data analytics or business intelligence candidates need experience applying technical expertise to business problems in a consultative, stakeholder-facing environment; execution against established requirements without meaningful problem definition, business interpretation, stakeholder engagement, or responsibility for outcomes is insufficient.

Nice To Haves

• Experience supporting federal government clients.
• Experience with Power Query, DAX, data modeling, SQL, Python, or similar technologies.
• Active CBP BI or CBP BI held within the last two years.
• Microsoft Power Platform experience: hands-on experience with Power BI, Power Apps, and Power Automate, strong proficiency in at least one, and practical development experience across all three.
• Experience developing, maintaining, and troubleshooting dashboards, business applications, and automated workflows.
• Experience integrating SharePoint, Microsoft 365, Microsoft Lists, Dataverse, or other data sources.

Responsibilities

• Partner with stakeholders, data owners, and subject-matter experts to understand business challenges and translate them into analytical approaches, data requirements, dashboards, reports, workflows, or other technology-enabled solutions.
• Use Power BI, Tableau, or comparable business intelligence tools to develop, enhance, maintain, and troubleshoot dashboards, visualizations, reports, and data products.
• Integrate and analyze data from multiple sources and identify data-quality, functionality, usability, or business-alignment issues.
• Develop metrics and KPIs and translate analytical findings into clear insights and practical recommendations for client and executive audiences.
• Assess business processes, identify improvement opportunities, and support the design and implementation of future-state solutions.
• Structure ambiguous problems and advance project work, analyses, and client deliverables.
• Conduct stakeholder interviews, facilitate working sessions, and develop presentations, reports, recommendations, and implementation plans for technical and nontechnical audiences.
• Independently own and advance workstreams or significant deliverables while working with client stakeholders and team members.
• Potentially contribute to broader account or Eagle Hill initiatives and business development activities.

Benefits

• 100% employer-paid medical, dental, and vision plans.
• 401(k).
• Commuter benefit programs.
• Employees may be eligible for short- and long-term disability insurance, life insurance, FSA, PTO, and annual bonus benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level