Data Analytics & Business Intelligence Consultant (Senior Associate level)

Eagle Hill Consulting • Arlington, VA

11d • Onsite

About The Position

Eagle Hill is seeking candidates for current and potential data analytics and business intelligence roles supporting U.S. Customs and Border Protection (CBP) client projects. The work provides analytical, strategic, and operational support to help CBP offices use data more effectively, modernize operations, improve business processes, and strengthen mission delivery. The position is at the Senior Associate level, based on project needs and the candidate’s experience and qualifications.

Senior Associates develop firsthand knowledge of clients, their operating environments, and business challenges, then use that understanding to contribute to analysis, solutions, and client deliverables. They are expected to independently own and advance workstreams or significant deliverables, work directly with client stakeholders, and collaborate with team members to achieve high-quality outcomes. They may also contribute to broader account or Eagle Hill initiatives and business development activities.

Anticipated work may include data analytics and visualization, performance measurement, process improvement, business intelligence, and technology-enabled problem solving. Candidates should bring consulting capabilities and hands-on data analytics and business intelligence experience, with meaningful applied experience in both areas. The role requires working at client sites within the Washington, DC metropolitan area daily or as required by the client.

Requirements

• Bachelor’s degree.
• At least four years of relevant professional experience.
• Demonstrated experience independently owning and advancing project-based workstreams or significant deliverables.
• Hands-on experience with data analytics and visualization, including Power BI, Tableau, or comparable business intelligence tools.
• Experience developing, enhancing, or troubleshooting dashboards and data solutions, including working with data from multiple sources.
• Experience with workflow automation and technology-enabled process improvement.
• Strong analytical and problem-solving skills, including the ability to structure ambiguous problems and translate analysis into practical insights and recommendations.
• Strong relationship-building and stakeholder engagement skills, with the ability to establish credibility and work effectively with technical and nontechnical audiences.
• Excellent written and oral communication skills, including the ability to communicate complex information clearly and develop high-quality, audience-appropriate deliverables.
• Ability to manage competing priorities, exercise sound judgment, take initiative, and collaborate effectively with others.
• Proficiency in Microsoft Excel and PowerPoint.
• Willingness and ability to work at client sites within the Washington, DC metropolitan area daily or as otherwise required by the client.
• Ability to successfully obtain and retain a CBP Background Investigation (BI) and any other background investigations required to perform client work.
• Experience combining consulting-oriented problem solving and client or stakeholder engagement with applied data analytics, business intelligence, or technology capabilities. Candidates with greater depth in one area may qualify by demonstrating substantive experience in the other.
• For consulting or professional services backgrounds: meaningful hands-on involvement in developing, analyzing, or improving data or technology-enabled solutions; project management or oversight without substantive personal involvement in the underlying solution is insufficient.
• For data analytics or business intelligence backgrounds: experience applying technical expertise to business problems in a consultative, stakeholder-facing environment; technical execution against established requirements without meaningful responsibility for problem definition, business interpretation, stakeholder engagement, or solution outcomes is insufficient.

Nice To Haves

• Experience supporting federal government clients.
• Experience with Power Query, DAX, data modeling, SQL, Python, or similar technologies.
• Active CBP BI or CBP BI held within the last two years.
• Microsoft Power Platform experience, including hands-on experience with Power BI, Power Apps, and Power Automate; strong proficiency in at least one and practical development experience across all three.
• Experience developing, maintaining, and troubleshooting dashboards, business applications, and automated workflows.
• Experience with SharePoint, Microsoft 365, Microsoft Lists, Dataverse, or other data-source integrations.

Responsibilities

• Partner with stakeholders, data owners, and subject-matter experts to understand business challenges and translate them into analytical approaches, data requirements, dashboards, reports, workflows, or other technology-enabled solutions.
• Develop, enhance, maintain, and troubleshoot dashboards, visualizations, reports, and data products using Power BI, Tableau, or comparable business intelligence tools.
• Integrate and analyze data from multiple sources and identify issues related to data quality, functionality, usability, or alignment with business needs.
• Develop metrics and KPIs and translate analytical findings into clear insights and practical recommendations for client and executive audiences.
• Assess business processes, identify opportunities for improvement, and support the design and implementation of future-state solutions.
• Structure ambiguous problems and advance project work, analyses, and client deliverables.
• Conduct stakeholder interviews and facilitate working sessions.
• Develop high-quality presentations, reports, recommendations, and implementation plans for technical and nontechnical audiences.
• Independently own and advance workstreams or significant deliverables while working directly with client stakeholders and collaborating with team members.
• Contribute, as applicable, to broader account or Eagle Hill initiatives and business development activities.

Benefits

• 100% employer-paid medical, dental, and vision plans.
• 401(k).
• Commuter benefit programs.
• Employees may also be eligible for short- and long-term disability, life insurance, FSA, PTO, and annual bonus benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior