Data Analyst - EMS

Charleston County Government • Sc 29405, SC

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About The Position

Charleston County EMS is seeking an experienced Data Analyst to use data from departmental and external resources to ensure data integrity, perform analysis, and create reports for EMS leadership and others as assigned. The role supports decision-making and process and system improvement through meaningful, professional, high-quality, timely, and accurate reporting. The analyst will integrate information from multiple software programs and data sources and apply an understanding of business processes in a Public Safety Directorate. The position also supports data audits and analysis used to recommend ongoing process improvements and greater efficiency for Charleston County EMS.

Requirements

• Associate’s degree required; a bachelor’s degree is preferred, with emphasis in Business Administration or Analytics.
• Two or more years of experience in data analysis, or an equivalent combination of experience and training that provides the knowledge, skills, and abilities necessary to perform the work.
• Strong knowledge of Microsoft Excel, PowerBI, SQL, and/or other data analysis software.
• The posting also identifies relevant EMS leadership experience, proven command and ICS experience, and experience leading multiple units or companies during incidents and disasters as experience and training that may provide the necessary qualifications.

Nice To Haves

• Bachelor’s degree, preferably with emphasis in Business Administration or Analytics.
• Experience in a public safety agency.

Responsibilities

• Access and use data from a variety of software programs and sources to create reports for EMS leadership.
• Integrate information from CAD, electronic patient care reports (ePCR), workforce scheduling and timekeeping (UKG), fleet management and telematics, financial and budget systems, logistics and inventory systems (OpIQ), safety records, GIS, and billing systems.
• Create high-quality, timely, and accurate reports using an understanding of public safety business processes.
• Assist EMS leadership by auditing and analyzing data to ensure data integrity.
• Recommend ongoing process improvement activities to increase efficiency at Charleston County EMS.

Benefits

• 3% longevity increases per year after years 1, 2, 3, 4, and 5, with merit increases (rates set by County Council) annually thereafter based on performance evaluations.
• Medical and dental benefits available for employee and family.
• Retirement plan.
• Deferred compensation available, including 401k and 457 plans.
• Optional life and disability coverage available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree