Data Acquisition Coordinator

Cedar Gate Technologies IncBurlington, MA
10dHybrid

About The Position

As a Data Acquisition Coordinator at Cedar Gate Technologies, you will be a key member of a dynamic team, demonstrating exceptional technical skills to provide vital information and ensure high availability and performance. The Data Acquisition Coordinator plays a crucial role in supporting Account Managers and Implementation Managers and will interact directly with clients and vendors to ensure the prompt and accurate completion of all file requirement tasks. In this role, you will be responsible for understanding Cedar Gate product requirements, client data, and use cases, enabling you to effectively address incoming vendor inquiries.

Requirements

  • Communicate and report file updates with the appropriate team members promptly.
  • Coordinate with Implementation, Account, and Data teams to ensure vendor issues are communicated and resolved.
  • Attend all required vendor meetings with Implementation and Account Managers as needed.
  • Document all vendor calls and activities in the Cedar Gate ticketing system.
  • Support the File Management team when required. This is assisting the team with missing file requests.
  • Handle legal document process for all data vendors for NDA, BAA, and other legal documents.
  • Coordinate with data vendors to meet client data requirements.
  • Create and Maintain Vendor Tracking Records in Salesforce.
  • Understand and meet the timeline for the data acquisition required for implementation and production release.
  • Escalate and communicate any data acquisition issues impacting the implementation and release.
  • Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement.
  • Assists manager with addressing day-to-day issues, including vendor outreach, vendor tracking, file, and ticket tracking.
  • Address day-to-day issues related to the Vendor contracts and work with internal partners to resolve issues promptly.
  • Strives to meet or exceed service and operational goals established for the team.
  • Maintain a high level of courteous client service at all times.
  • Eligible to work in the U.S. without assistance in getting an employment visa or work authorization.

Nice To Haves

  • Healthcare Industry experience is preferred but not required

Responsibilities

  • Communicate and report file updates with the appropriate team members promptly.
  • Coordinate with Implementation, Account, and Data teams to ensure vendor issues are communicated and resolved.
  • Attend all required vendor meetings with Implementation and Account Managers as needed.
  • Document all vendor calls and activities in the Cedar Gate ticketing system.
  • Support the File Management team when required. This is assisting the team with missing file requests.
  • Handle legal document process for all data vendors for NDA, BAA, and other legal documents.
  • Coordinate with data vendors to meet client data requirements.
  • Create and Maintain Vendor Tracking Records in Salesforce.
  • Understand and meet the timeline for the data acquisition required for implementation and production release.
  • Escalate and communicate any data acquisition issues impacting the implementation and release.
  • Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement.
  • Assists manager with addressing day-to-day issues, including vendor outreach, vendor tracking, file, and ticket tracking.
  • Address day-to-day issues related to the Vendor contracts and work with internal partners to resolve issues promptly.
  • Strives to meet or exceed service and operational goals established for the team.
  • Maintain a high level of courteous client service at all times.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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