DAS Sales Practitioner

Black BoxPlano, TX

About The Position

The DAS Sales Practitioner will educate and provide technical guidance on all DAS products to the deployment engineering and sales engineering groups. This role involves evaluating new products, ensuring their proper introduction into the organization, and working with various teams to integrate them into company tools and offerings. The practitioner will also attend customer design reviews, interface with other engineering groups for seamless system integration, and actively recommend improvements to service delivery operations and client experience. Additionally, this role focuses on fostering collaboration, building team strength, and achieving performance targets.

Requirements

  • Bachelor’s Degree, or equivalent, relevant experience.
  • Minimum of 10 years’ experience in the wireless industry.
  • Demonstrated strengths in ability to clarify goals & objectives, build team commitment, analyze and ensure progress toward objectives, identify areas for improvements in processes and knowledge and skills of employees.
  • Continuously expand and leverage knowledge of market and industry benchmarking with success in identifying, recommending and implementing best practices, methodologies, analytics and industry trends.
  • Excellent personal management skills; ability to motivate team to achieve results; ability to influence and inspire action through strong decision-making skills.
  • Understands how change affects employees and utilizes strategies to reduce risk to the organization.
  • Ability to work effectively across all functional groups to optimize product & service offerings, create a seamless internal and external client experience and resolve issues.
  • Ability to identify talent and build employee skills and capabilities.
  • Strong problem solving skills to effectively influence decision making.
  • Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, service delivery management such as ServiceNow and cloud based technology systems.

Nice To Haves

  • Experience with Professional Service or Managed Service Provider environment preferred.

Responsibilities

  • Educate and provide technical guidance on all DAS products to the deployment engineering and sales engineering groups.
  • Evaluate new products and determine if they are appropriate for the DAS group portfolio.
  • Ensure new products are properly introduced into the Black Box organization and work with logistics to obtain pricing.
  • Work with programmers to ensure internal tools are accurate and up to date.
  • Attend customer and service provider design review meetings to ensure the solution proposed meets all criteria included in the contract.
  • Provide feedback to engineering managers and sales engineers related to new information obtained in design review meetings.
  • Interface with the WiFi engineering group to ensure seamless integration of systems that include both DAS and WiFi.
  • Work with the PMO to ensure new products for both DAS and WiFi are properly integrated into the various tools used by engineering and PMO.
  • Work with other technical groups and the Product Line Management group to assist in the integration of new and future company product line.
  • Actively recommend and support efforts to improve, simplify, automate and enhance day to day service delivery operations and client experience within area of responsibility.
  • Foster and ensure collaborative working relationships within Black Box operations and across all levels and departments of the organization to execute deployment engineering functions and company priorities.
  • Build bench strength and lead succession planning for area of responsibility by identifying, developing and promoting high potential talent.
  • Achieve performance targets established by leadership for applicable Key Performance Indicators.
  • Take on the role of engineering during any absence of the engineering manager.
  • Perform other duties as assigned by management.
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