About The Position

Our department is growing, and we are looking for a new colleague for our customer service team in Thailand. We are a Swedish-owned company specializing in property marketing, a leader in the industry since 2001. Our clients are among the market leaders in Denmark, Norway, Sweden, Germany, Australia, New Zealand, and the USA. Your primary task will be to service our customers in the Danish market. This involves using your exceptional customer service and problem-solving skills to communicate via phone, email, and chat, answering a wide range of questions about our products and services. Administrative tasks will also be part of your daily routine, so the ability to multitask and prioritize your tasks will be crucial for your success at Diakrit.

Requirements

  • Fluent/native Danish speaker.
  • Good English skills.
  • Ability to function as a team player while also being able to work independently.
  • Minimum age of 23 years for a work permit.
  • At least a high school certification or equivalent.

Nice To Haves

  • Experience in customer service is considered an advantage, but not required.
  • Good knowledge of Danish geography.
  • Experience with photography/photo editing.
  • Experience as a coordinator or similar administrative function.
  • Speaks or understands other Scandinavian languages and/or Thai.

Responsibilities

  • Service customers in the Danish market.
  • Communicate via phone, email, and chat.
  • Answer a wide range of questions about products and services.
  • Perform administrative tasks.
  • Multitask and prioritize tasks.

Benefits

  • Visa, work permit, and flight to Bangkok.
  • First-class worldwide health insurance.
  • 20 days of paid vacation + Danish holidays.
  • Training and coaching throughout your time at Diakrit.
  • The opportunity to work anywhere in Thailand.
  • Salary 62,500 THB/month.
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