Dairy & Freezer Clerk Full Time

BJ's Wholesale Club•Portage, IN

About The Position

The Dairy & Freezer Clerk maintains the dairy and freezer sections by ensuring proper stocking, rotation, and product integrity. The role supports merchandising, inventory management, and compliance with food safety standards while providing excellent service to Members. The clerk helps keep the department organized and efficient and contributes to the success of the perishables team. The position also supports team engagement, Member experience, club standards, and financial performance by working collaboratively, following company procedures, completing tasks accurately and efficiently, and contributing to club goals.

Requirements

  • At least 18 years of age.
  • Basic knowledge of cold chain management, food safety standards, and product handling requirements.
  • Strong attention to detail, organizational skills, and multitasking skills.

Nice To Haves

  • At least 1 year of experience in dairy, freezer, grocery, or retail operations.
  • Proficiency in basic computer applications, including MS Word, Excel, and email.

Responsibilities

  • Stock dairy and freezer products according to company planograms.
  • Monitor temperature control and replenish low or missing items to support cold chain integrity, freshness, and availability.
  • Rotate products using FIFO (First In, First Out) procedures.
  • Inspect products for expiration dates and condition, and remove damaged or outdated items.
  • Follow food safety and sanitation standards, including routine cleaning of coolers, freezers, equipment, and shelving.
  • Monitor in-stock levels and assist with replenishment to maintain a full and shoppable department.
  • Verify items are correctly signed and priced.
  • Assist with seasonal transitions and merchandising plans.
  • Follow company policies, procedures, and operational standards.
  • Provide additional support across departments as needed.
  • Maintain regular, predictable, full attendance.
  • Demonstrate inclusive, ethical, positive, and solution-oriented behavior and contribute to a safe, collaborative team environment.
  • Acknowledge team members’ contributions and support team success.
  • Meet daily Grand Opening Look Daily (GOLD) Member Standards and reinforce Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) service behaviors.
  • Engage with Members in a friendly and helpful manner, address questions or concerns promptly, and escalate unresolved issues to a supervisor when necessary.
  • Perform daily responsibilities accurately and consistently to support club goals and performance areas.
  • Use supplies responsibly, follow scheduling expectations, complete tasks efficiently, and follow best practices to support labor, supply, and profitability goals.
  • Learn how the role affects club metrics and contribute to department performance.

Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
  • Paid vacation, personal, sick, holiday, bereavement, and jury duty leave.
  • Three medical plan options.
  • Optional dental and vision coverage.
  • Health Savings Account (HSA) and flexible spending account options.
  • 401(k) retirement savings plan with a company match for team members age 18 and older.
  • Employee Stock Purchase Plan allowing eligible team members to purchase BJ’s common stock at a 15% discount.
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