Dairy Clerk

Hy-Vee, Inc.•Council Bluffs, IA

11d

About The Position

The Dairy Clerk rotates and replenishes merchandise, maintains product quality, and supports a positive company image by providing courteous, friendly, and efficient service to customers and team members. The role also helps keep the dairy department stocked, clean, organized, and operating in accordance with company and store guidelines. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Less than a high school education or equivalent experience.
Six months or less of similar or related experience.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force frequently and up to 10 pounds constantly to move objects.
Visual clarity at distances from less than 20 inches to less than 20 feet, with or without correction, and depth perception.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, friendly customer service, showing care, concern, and patience in customer interactions.
Smile and greet customers throughout the store and make an effort to learn and use customers’ names when possible.
Assist customers by helping them find products, reaching items, loading or unloading heavy items, passing along suggestions or requests, and otherwise improving their shopping experience.
Answer customer telephone calls promptly and provide friendly, helpful service.
Rotate and replenish merchandise and maintain quality standards.
Unload trucks and place products in appropriate storage areas.
Face merchandise.
Maintain department cleanliness, including cleaning cases and sweeping floors.
Build end-cap displays and replenish them as needed during the week.
Order products and supplies requested by the department manager.
Keep storage areas organized, floors safe and nonslippery, and temperatures constant and correct.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and individual store guidelines.
Report to work as scheduled and on time.
Participate in monthly and quarterly physical inventories.
Check invoices against delivered products when asked.
Assist in other store areas as needed and perform other job-related duties and special projects.