Daily Operations Float (Patient Services & Patient Scheduling)
Fox Valley Orthopaedic Associates•Geneva, IL
•Onsite
About The Position
Responsible for providing administrative support to designated physicians, including answering telephones, performing registration duties, scheduling appointments, and updating patient accounts.
Requirements
- A High school diploma or equivalent.
- A minimum of two (2) years of work experience in a healthcare setting and have medical terminology knowledge.
- Experience with data entry and have computer skills.
Nice To Haves
- Undergraduate degree, preferably in business or a related and/or equivalent field of study.
- Previous work experience in an orthopedic practice
- Bi-lingual is a plus
Responsibilities
- Greet and direct patients.
- Answer telephone calls and assist or direct callers as appropriate.
- Perform registration ensuring timely and accurate completion of documentation.
- Responsible for scheduling patient appointments and/or tests and assisting in obtaining referrals when necessary.
- Maintain a test result log, ensuring all patients receive results in a timely manner.
- Maintain accurate and complete patient records.
- Facilitate internal communication regarding physician schedule changes and issues pertaining to patient care.
Benefits
- Medical
- Dental & Vision Insurance
- Paid Time Off (PTO)
- Holiday Pay
- 401k/Profit Sharing
- Short-Term Disability Insurance
- Life Insurance
- Various voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
