D365 Supply Chain Analyst

JennChem•Pittsburgh, PA

About The Position

Jennmar is seeking an experienced D365 Supply Chain Analyst to support and optimize business processes within Microsoft Dynamics 365 Supply Chain Management. The role serves as a functional subject matter expert, partnering with business stakeholders and technical teams to gather requirements, configure and support D365 SCM functionality, resolve system issues, and improve supply chain operations. The analyst supports implementations, enhancements, upgrades, integrations, testing, data migration, production support, reporting, and user training. The position also monitors system performance and data quality, identifies process improvement and automation opportunities, and stays current with D365 SCM capabilities and Microsoft release updates.

Requirements

Bachelor's degree in Supply Chain Management, Business, Information Systems, Operations, or a related field.
At least 3 years of experience working with Microsoft Dynamics 365 Supply Chain Management.
Experience with Microsoft Dynamics 365 Finance & Supply Chain Management.
Strong understanding of supply chain processes, including procurement, inventory, planning, warehousing, and order management.
Experience gathering business requirements and translating them into functional system requirements.
Experience with ERP implementation, configuration, testing, and production support.
Strong analytical and problem-solving skills.
Ability to work effectively with business and technical teams.
Strong communication, documentation, and stakeholder-management skills.
Experience with Microsoft Excel, including data analysis and reporting.
Understanding of D365 Finance processes and the cost management module.
Experience administering role security.
Awareness of ISVs and how they integrate.
Demonstrated experience in most SCM modules.
Experience with D365 inquiries and reporting.
Experience with Power Platform, Power BI, and Power Apps.
Experience with D365 Supply Chain processes and modules, including Procure to Pay, Order to Cash, and Inventory.
Experience with product information management, inventory dimensions, BOMs, routes, and resources.
Experience with advanced warehousing in a manufacturing environment.
Experience as a key member of the implementation team on 2–3 deployments.
Demonstrated functional ownership of system modules.
Strong Excel skills and ability to analyze transaction data to diagnose issues.
Experience with data conversions.
Ability to write well-structured documentation, including process steps and test scripts.
Comfort working in structured environments using UAT, DEV, TEST, and PROD.
Experience with change control and approvals.

Responsibilities

Analyze, document, and improve end-to-end supply chain processes within D365 SCM.
Serve as a functional subject matter expert for D365 Supply Chain Management.
Partner with business stakeholders to gather requirements and translate them into functional solutions.
Configure and support D365 SCM modules and functionality.
Analyze supply chain data and identify opportunities to improve inventory, planning, procurement, and operational performance.
Troubleshoot system issues, perform root-cause analysis, and coordinate resolution with technical teams and Microsoft support when required.
Create functional specifications, process documentation, test scripts, and user training materials.
Participate in unit, integration, regression, and user acceptance testing (UAT).
Support D365 implementations, enhancements, upgrades, and system integrations.
Work with developers and technical teams to ensure functional requirements are accurately translated into system solutions.
Monitor system performance and data quality and recommend corrective actions.
Support data migration, validation, and reconciliation activities.
Develop and maintain reports, dashboards, and KPIs related to supply chain operations.
Provide production support and assist users with D365-related questions and issues.
Identify opportunities for automation, process standardization, and continuous improvement.
Stay current with Microsoft Dynamics 365 Supply Chain Management capabilities and Microsoft release updates.