Cyto/Histo Support Tech

Riverside Hospital • Newport News, VA

2d

About The Position

The Cyto/Histo Support Tech performs laboratory duties in an assigned area, such as the gross room, frozen section room, cytology, or histology. Duties support specimen workflows and daily laboratory operations, including maintaining stains and supplies, managing specimen storage and tissue disposal, documenting quality control and quality assurance activities, and preparing and shipping materials. The role communicates with laboratory and hospital teams, affiliate sites, pathologists, physicians, and physician office staff about specimen and order quality issues, general information, and technical referrals.

The position uses the technology systems required for department operations and recognizes, corrects, and reports variances to improve laboratory operations and support quality patient care. It follows applicable Riverside Health System policies, procedures, and regulatory requirements, including safety practices and accreditation standards from CAP, DNV, and other agencies as required. The role also collaborates with physicians, physician office staff, and nursing representatives to meet patients’ specialized needs.

Requirements

• High school diploma or GED.
• Knowledge of laboratory medical terminology.

Nice To Haves

• Associate degree in a science-related field.
• One year of experience in a hospital setting.

Responsibilities

• Perform assigned-area specimen workflow tasks, including patient registration, case accessioning, specimen processing, slide staining, cover glass application, and case distribution.
• File slides, blocks, and reports; handle telephone and fax communications; and manage reagent manufacturer information and documentation.
• Perform routine equipment maintenance, calibration, and reporting.
• Prepare, order, handle, ship, and track send-out specimens.
• Perform and document quality control and quality assurance activities.
• Maintain frozen section stains, dispose of tissue, manage specimen storage, and maintain stains and related documentation.
• Complete office supply requests and shipping tasks.
• Maintain efficient supply inventory and submit requests in a timely manner.
• Communicate with laboratory and hospital teams, affiliate sites, pathologists, physicians, and physician office staff regarding specimen or order quality issues, general information, and technical personnel referrals.
• Use department technology systems accurately to support laboratory operations and quality patient care.
• Recognize, correct, and report corrections and variances to improve laboratory operations.
• Follow safety practices, use appropriate protective equipment and body mechanics, and identify and act on suspected non-compliance.
• Help ensure the department meets CAP, DNV, and other applicable accreditation standards, including through validation testing, proficiency samples, preventative maintenance, quality control documentation, temperature checks, and method comparisons.
• Collaborate with physicians, physician office staff, nursing, and nursing representatives to support patients’ specialized needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED