CYP Ops Clerk

Commander, Navy Installations Command•Groton, CT

About The Position

The Child and Youth Program (CYP) Operations Clerk serves as a contact point for information and performs clerical and administrative tasks supporting the CYP, including Child Development Centers (CDCs), Child Development Homes (CDH), School Age Care (SAC) programs, Youth Programs (YP), the Resource and Referral (R&R) Program, and the USDA Food Program. Duties involve record keeping and reporting, liaison with families and programs, and the collection and monitoring of fees and supplies. The clerk prepares and maintains reports, correspondence, statistical and financial data, registration and enrollment paperwork, USDA records, office files, and background-check paperwork. The position provides front desk coverage, communicates program information to families and providers, answers and routes inquiries, supports resource and referral duties, collects and records fees, completes daily activity reports, and monitors supplies. The clerk also serves as a mandatory reporter of suspected child abuse or neglect and performs other duties as assigned.

Requirements

Knowledge of administrative support functions.
Knowledge of general office automation software, practices, and procedures.
Knowledge of military CDC, CDH, SAC, YP, R&R, and USDA Food Programs.
Ability to maintain a computerized database.
Working knowledge of computer keyboarding and the Child and Youth Management System (CYMS) or an equivalent database system.
Ability to maintain accurate reports, records, and military-style documents.
Ability to communicate effectively in English, verbally and in writing.
Cash-handling skill.
Two years of administrative experience.
Must be at least 18 years of age.
Must pass a pre-employment physical, provide evidence of immunization, be free of communicable diseases, and obtain appropriate immunizations against communicable diseases.
Must successfully pass E-Verify employment verification and resolve any discrepancies as a condition of employment.
Must obtain and maintain the appropriate security clearance as needed.
Must complete required training certificates and maintain certifications or credentials required by applicable Federal, State, and/or national accreditation institutions used by DoD Child and Youth Programs.
Must meet Federal suitability requirements, including successful completion of a background investigation.
Must complete an Installation Records Check as required for individuals providing child care services on a Department of Navy installation or in a DON-sanctioned program.
Must provide a copy of a high school diploma, GED, or college transcripts showing a degree awarded when applying; additional documentation may be required for applicants with unawarded degrees, specified training certificates, or CDA/MSA credentials.
Must participate in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment.
May be required to complete a one-year probationary period.
Individuals requiring access to the installation must provide a REAL ID-compliant driver's license or other acceptable identification as applicable.

Responsibilities

Prepare and maintain reports, correspondence, and statistical and financial data for CYP components.
Ensure child registration and enrollment paperwork is complete and current.
Maintain accurate, up-to-date, and readily available USDA Food Program records.
Review and submit completed background-check paperwork.
Maintain office files and records, and provide required information to requesting agencies, including Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.
Prepare daily, weekly, and monthly reports in accordance with policies and procedures and submit them on time.
Research records and follow up to resolve discrepancies and problems; notify the supervisor of discrepancies and unresolved issues.
Provide front desk coverage, log children in and out, and answer questions about programs, services, fees, waiting lists, events, policies, and procedures.
Disseminate information to CDH providers about training schedules, certification processes, application status, and USDA reporting requirements.
Answer telephone calls and inquiries and refer calls to the supervisor or other personnel when appropriate.
Perform assigned resource and referral duties and help maintain the current waiting list.
Collect fees and charges and record payments in accordance with procedures; notify the supervisor of delinquent payments.
Complete a daily activity report and ensure proper deposit of funds under established cash-handling procedures.
Monitor supplies and resources and notify the supervisor when items need to be ordered.
Report suspected child abuse or neglect to Family Advocacy and Child Protective Services as prescribed by local policy.
Perform other duties as assigned.