Cybersecurity & IT Operations Intern (Summer)

REGENT•North Kingstown, RI

6h•Onsite

About The Position

REGENT’s IT and Cybersecurity Operations team maintains the systems, identities, and infrastructure supporting its Seaglider program. The intern will learn enterprise IT and cybersecurity practices by working alongside the team on support tickets, user administration, and documentation and evidence-gathering for the company’s CMMC compliance work. The role is part of the People & Places organization and the IT & Infrastructure Department, based at REGENT’s Callahan HQ in North Kingstown. Team members will provide guidance and scale work to the intern’s readiness.

Requirements

Comfort with Windows environments and basic understanding of Active Directory and Entra ID, including security groups.
A security-first mindset, including awareness of phishing, least privilege, patching, and MFA, and understanding the importance of logging and clear documentation.
Methodical troubleshooting approach, including isolating changes and scoping issues, and willingness to pause and ask before making uncertain changes.
Clear documentation habits, including labeling items, keeping notes on changes, and sketching simple diagrams.
Collaborative communication and ability to work with engineers, stakeholders, and cross-functional teams.
Creative, practical problem-solving skills and an interest in improving processes and anticipating downstream impacts.
Adaptability and resilience in a fast-paced, changing startup environment.
Curiosity about technology and interest in continuous improvement.

Nice To Haves

Exposure to PowerShell or Python, including small automations.
Familiarity with NIST 800-171 or CMMC concepts.
Experience organizing documentation and evidence.

Responsibilities

Handle IT support requests, including account issues and access requests, alongside the team.
Create and manage users and groups, set permissions, reset passwords, and configure MFA in Active Directory and Entra ID.
Troubleshoot issues across Windows, Mac, and Linux environments by isolating changes, scoping problems, and methodically ruling out causes.
Contribute documentation and evidence-gathering support for the team’s CMMC compliance effort.
Document changes and assets touched, and potentially create simple network diagrams.
Help non-technical staff resolve everyday issues and document work clearly for IT and security colleagues.