Cyber Security Program Manager (Etobicoke, ON – Hybrid)
About The Position
We’re looking for a Cyber Security Program Manager to lead the planning, coordination, and continuous improvement of LifeLabs’ cybersecurity programs and operational initiatives. This is a hybrid role based in Etobicoke, ON. In this role, you’ll serve as a central point of coordination across Cyber Security, IT, external partners, and business stakeholders- helping ensure cybersecurity initiatives are delivered predictably, operational priorities stay on track, and teams have the resources and support needed to succeed. You’ll oversee key operational workstreams, including cybersecurity program planning, vendor and technology lifecycle management, resource and capacity planning, and business-facing support related to cybersecurity initiatives. This role is ideal for someone who combines strong program management discipline with a collaborative, solutions-oriented mindset and the ability to navigate complex technical environments. Vacancy status: This posting is for an existing position.
Requirements
- 5–7 years of relevant experience, including 3–5 years in program or project management roles within cybersecurity, information security, or IT environments.
- Professional certifications such as CISSP, CISA, or CISM are required.
- Bachelor’s degree in Computer Science, Information Security, Engineering, or a related technical field.
- Strong experience managing complex operational programs, cross-functional initiatives, and multiple competing priorities in a fast-paced environment.
- Experience in managing vendors, contracts, renewals, and external partner relationships.
- Strong understanding of cybersecurity operations, methodologies, and enterprise security programs.
- Knowledge of privacy legislation, risk management, and IT compliance requirements.
- Strong analytical, organizational, and problem-solving skills, with the ability to work independently and collaboratively in a fast-paced environment.
- Excellent communication and stakeholder management skills, with the ability to effectively communicate technical concepts to non-technical audiences.
Nice To Haves
- Master’s degree in Cybersecurity, Information Systems, or Technology Management is an asset.
- PMP certification is an asset.
- Healthcare industry experience is an asset.
Responsibilities
- Lead the planning, coordination, and execution of cybersecurity operational initiatives to support the ongoing protection of LifeLabs’ information assets.
- Maintain program roadmaps, priorities, timelines, and deliverables, ensuring alignment with broader cybersecurity strategy and organizational goals.
- Monitor progress, identify and remove blockers, and help ensure timely delivery across multiple workstreams.
- Coordinate recurring activities across Security Engineering, SOC, Cloud/IAM, Infrastructure, and related teams.
- Track program dependencies, risks, and opportunities for continuous improvement across cybersecurity initiatives.
- Lead the lifecycle management, procurement, and renewal of cybersecurity tools, technologies, and external services.
- Manage vendor relationships, including evaluations, contract renewals, performance reviews, and ongoing governance activities.
- Partner with Procurement, Finance, Legal, and internal stakeholders to support budgeting, purchasing, and contractual processes.
- Track team capacity, workload, and resource allocation, helping identify gaps and recommend staffing or vendor support solutions.
- Act as a key liaison across Cyber Security, IT, and business teams to align priorities, timelines, and operational dependencies.
- Support business teams and end users with escalated cybersecurity-related questions, process clarifications, and operational challenges.
- Coordinate with Cyber Security and IT teams to resolve user-facing issues and improve service delivery.
- Help promote awareness, understanding, and adoption of cybersecurity practices across the organization.
- Identify opportunities to improve operational efficiency, collaboration, and program effectiveness across the cybersecurity function.
Benefits
- Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
