Cyber Security Identity Engineer

FirstEnergy•Akron, OH

22h

About The Position

This position supports, administers, engineers, and improves FirstEnergy’s Identity and Access Management (IAM) technologies. It helps maintain secure and reliable identity, authentication, authorization, and access services for internal and external users across a hybrid technology environment. The role provides hands-on technical support for Identity Governance, Access Management, Privileged Access Management, Password Management, and Identity Analytics and Intelligence, and collaborates with Cybersecurity, IT, HR, Transmission, Distribution, Supply Chain, and other stakeholders. The position can be located in Ohio, West Virginia, Pennsylvania, Maryland, or New Jersey, within 60 minutes of a corporate FirstEnergy location. The estimated pay range is $91,375–$171,000; for certain locations, including New Jersey, the range is $109,650–$205,200. Actual base salary depends on location, skills, qualifications, and experience. The position is classified as exempt. FirstEnergy is unable to sponsor or transfer H-1B visas at this time.

Requirements

Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, Engineering, or a related technology field, or equivalent applicable experience.
Experience in cybersecurity, Identity and Access Management, infrastructure, systems administration, application support, or related technology roles.
Deep technical knowledge of authentication and federation technologies and protocols, including SAML, OAuth, and OpenID Connect.
Strong understanding of MFA, SSO, Conditional Access, federation, passwordless authentication, RBAC, and least-privilege principles.
Proficiency in cybersecurity principles, identity lifecycle management, privileged access, authentication, authorization, and access governance.
Knowledge of system and application management practices, including strategies, policies, principles, procedures, and standards.
Understanding of architectural design principles related to system availability and disaster recovery.
Strong analytical, troubleshooting, and problem-solving skills.
Strong written and verbal communication skills, including the ability to explain technical issues clearly to technical and non-technical audiences.
Ability to collaborate effectively across technical teams and business functions.
Ability to manage multiple technical assignments and priorities in a dynamic operational environment.
Ability and willingness to provide off-hours support for major incidents and critical activities when required.

Nice To Haves

Experience supporting or administering IAM technologies such as Microsoft Entra ID, Azure B2C, Okta, Ping Identity, SailPoint, OneIdentity, PAM solutions, token management platforms, IT service management platforms, and certificate lifecycle management technologies.
Experience working in regulated environments and supporting compliance activities such as SOX and CIP.

Responsibilities

Administer, configure, maintain, troubleshoot, and enhance enterprise IAM technologies and supporting infrastructure.
Support identity lifecycle processes for employees and contractors, including onboarding, transfers, role changes, and offboarding, in coordination with HR, IT, and business stakeholders.
Provide technical administration and operational support across Identity Governance, Access Management, Privileged Access Management, Password Management, and Identity Analytics and Intelligence.
Administer enterprise authentication technologies, including MFA, SSO, Conditional Access, federation services, and passwordless authentication.
Configure and maintain identity integrations using SAML, OAuth, and OpenID Connect.
Implement and maintain RBAC, least privilege, and appropriate access controls and permissions across IT and OT environments.
Support IAM platforms and associated technologies, potentially including Microsoft Entra ID, Azure B2C, Okta, Ping Identity, SailPoint, OneIdentity, and PAM solutions.
Monitor IAM platform and infrastructure health, availability, performance, and reliability, and help meet established SLAs.
Participate in IAM incident investigations; troubleshoot complex authentication and access issues, identify root causes, implement corrective actions, and recommend process improvements.
Provide IAM expertise during cybersecurity incidents involving authentication, authorization, privileged access, identity compromise, or access governance.
Help integrate IAM controls and identity telemetry with Cyber Operations, threat detection, and insider threat monitoring capabilities.
Implement and maintain secure remote access, vendor access management, and privileged access controls, including requirements for OT and critical infrastructure environments.
Maintain appropriate segregation of duties between IAM operations, access governance, and compliance oversight functions.
Support cybersecurity and regulatory compliance requirements, including SOX and CIP, by maintaining technical controls, system configurations, documentation, and supporting evidence.
Ensure IAM technologies and configurations follow applicable cybersecurity, data governance, and data loss prevention policies.
Participate in IAM technology upgrades, implementations, integrations, migrations, and other projects, helping complete technical deliverables successfully.
Develop and maintain technical documentation, including system configurations, operational procedures, troubleshooting guides, architecture information, and support documentation.
Identify opportunities to improve IAM reliability, security, automation, and operational efficiency through technology and process improvements.
Maintain technical expertise in supported platforms through training, webinars, conferences, professional publications, research, and other professional development activities.
Collaborate with Cyber Operations, Infrastructure, HR, Compliance, Internal Audit, and business stakeholders to implement identity controls that support business objectives while reducing cybersecurity risk.
Demonstrate FirstEnergy’s Core Values and Behaviors through daily interactions, decision-making, teamwork, and accountability.
Provide off-hours support for major incidents and critical activities when required.