Cyber Security Consultant - East Coast, USA

Immersive•Boston, MA

2d•$130,000 - $160,000•Remote

About The Position

Immersive One is the leading cyber resilience solution globally, and this role is crucial in showcasing its value. The Cyber Security Consultant will work alongside a team of cybersecurity experts to future-proof organizations against cyber challenges. Immersive is positioned as the cyber proving ground for the AI enterprise, enabling organizations to test the security performance of people, AI-enabled workflows, cyber security teams, agents, and leaders under realistic pressure. The platform helps improve, benchmark, and report readiness. Immersive is trusted by over 30% of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026. It assists organizations in safely adopting AI, enabling teams to develop and defend at AI speed, empowering leaders to navigate crises, and validating AI agents before deployment. The company helps major brands like Citi, Pfizer, Humana, and HSBC protect their revenues and brand reputations. Founded in 2017, Immersive has grown to over 300 employees globally with significant funding and multiple 'Best Place to Work' awards.

Requirements

5+ years work experience in an information security practitioner or solution consulting role.
Experience working in a pre-sales capacity.
Extensive experience in client facing roles - consulted and presented to both C-level execs and technical stakeholders.
Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development).
Authoritative knowledge of information security concepts, domains, compliances, and standards.
Engaging speaker and presenter, able to articulate value and discuss technical concepts in a jargon-free manner.
Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc.
Experience leading technical presentations for both technical and non-technical audiences across all levels.

Nice To Haves

Experience within Customer Success would be highly desirable.
Industry qualifications such as CISSP would be desirable but not essential to this role.

Responsibilities

Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition.
Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts.
Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk.
Partner with key customers to understand and help achieve their business, objectives, cybersecurity initiatives, and desired outcomes.
Establish strategies and roadmaps to drive cyber workforce resilience through a programmatic approach.
Engage C-level executives, technical cyber security professionals, and major lines of business through delivering routine Executive Business Reviews.
Leverage cybersecurity knowledge to recommend appropriate improvements to current programs and suggest new programs.
Drive adoption to maximize the value of the Immersive Labs Platform.
Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies.
Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation.
Support customers in operationalizing and incorporating Immersive One into their cybersecurity programs sustainably, leveraging platform metrics, custom reports and insights to bring attention to the value created along the journey.
Function as an escalation point and primary liaison between sales, product leadership and client accounts, including being the first sales team resource in answering questions related to service delivery within your accounts.
With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities.