Cyber + IT Intern I - US

Rackspace Technology • San Antonio, TX

1d • Hybrid

About The Position

This internship is designed for graduating high school seniors entering a cybersecurity, information technology, or related degree program who has previously participated in the cybersecurity or technology-focused program iCSI or similar. The role combines hands-on experience in IT support with rotational exposure across multiple cybersecurity disciplines, giving students the opportunity to explore different areas of security while building real-world skills. The Cybersecurity Rotational Intern Program provides students with a unique opportunity to gain practical experience in both service desk operations and enterprise cybersecurity teams. Approximately half of the internship will focus on service desk responsibilities, helping users troubleshoot technical issues and build foundational IT skills. The remaining portion of the program will consist of structured 8–10 week rotations across several cybersecurity functions. Rotational assignments may include: Security Operations Center (SOC), Identity & Access Management (IAM), Security Engineering & Architecture, Technical Risk Management, Compliance & Governance, Security Operations & Automation.

Requirements

• Graduating high school senior planning to pursue a degree in Cybersecurity, Information Technology, Computer Science, or a related field
• Participation in the cybersecurity or technology-focused program iCSI or similar is a must
• Foundational understanding of cybersecurity concepts, networking, operating systems, or IT support
• Strong curiosity and willingness to learn across multiple areas of cybersecurity
• Excellent communication, teamwork, and problem-solving skills
• Ability to work independently and take initiative on assigned tasks
• Interest in enterprise technology, cybersecurity operations, and emerging technologies
• Ability to work Monday through Friday between the hours of 8am CDT and 6pm CDT up to 30 hours weekly
• Must be in the San Antonio, TX area and able to work a hybrid schedule at our HQ located at 281N/Redland Rd.

Nice To Haves

• Industry certifications such as CompTIA ITF+, Network+, Security+, PenTest+, CySA+, Linux+, AWS, Al certifications, or similar
• Participation in cybersecurity competitions, labs, CTFs, or hands-on technical projects
• Basic scripting or coding experience (Python, PowerShell, or similar)
• Exposure to cloud platforms, security tools, or AI-related technologies
• Experience through internships, school projects, volunteer work, or technical clubs

Responsibilities

• Provide first-level technical support through the service desk, including troubleshooting user issues, password resets, and basic endpoint/network support
• Assist with monitoring and responding to security alerts and operational events
• Participate in hands-on rotations with cybersecurity teams to learn enterprise security practices
• Support small projects and operational initiatives within each rotation
• Assist with identity and access management processes and user provisioning activities
• Learn how security teams investigate threats, manage risk, and support compliance efforts
• Work alongside engineers and analysts to improve processes, workflows, and documentation
• Contribute to security operations through scripting, automation, research, or process improvement projects
• Participate in labs, simulations, training exercises, and Capture the Flag (CTF) activities when available
• Develop professional communication, problem-solving, and technical skills in a real enterprise environment

Benefits

• Mentorship

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED