CX Sales Specialist

Wavenet

7d•Hybrid

About The Position

We’re looking for a CX Sales Specialist to join our team at Wavenet. Acting as an expert advisor, you’ll champion our CX capabilities portfolio, supporting our sales team, customers and prospects as a consultant and subject matter expert. This is a customer-facing, consultative sales role where you’ll own the full sales cycle—from identifying opportunities to solution design, negotiation, and closing. Your focus will be driving growth in CX and related Wavenet services, helping private and public sector clients transform their infrastructure, data, and applications. If you’re ambitious, knowledgeable about CX solutions, and passionate about helping customers modernise and innovate, we’d love to hear from you.

Requirements

Proven track record of strong sales performance in the CX marketplace.
Strong knowledge of: UC and CX solutions
Peripheral or native solutions such as WFO, Recording, AI
Experience of the UK UC & CX marketplace at Enterprise level.
Strong presentation skills with the ability to engage at Board and C-Suite level.
Excellent communication, organisation, and negotiation skills.
Proficiency in Microsoft Office (HubSpot knowledge desirable).
Ambitious, adaptable, goal-oriented, and a collaborative team player.
Awareness of competitive offerings in the CX marketplace.
Experience with complementary vendors in your specialism.

Nice To Haves

HubSpot knowledge desirable

Responsibilities

Act as Wavenet’s subject matter expert for CCaaS, CPaaS and other Contact Centre solutions, building credibility with customers and internal teams.
Work closely with partners to drive campaigns and pipeline generation.
Make good use of lead generation resources for outreach and campaigns
Collaborate with Sales, Marketing, and Transformation teams to proactively identify opportunities across Wavenet’s customer base.
Understand customer objectives, design tailored solutions, and present these to stakeholders up to C-Suite level.
Build strong internal and external relationships to drive success and deliver transformation outcomes.
Support the evolution of Wavenet’s CX proposition in collaboration with colleagues, vendors, and partners.
Achieve and maintain relevant sales and vendor certifications.