CX Coordinator

Helix Electric•Lithia Springs, GA

10h

About The Position

The CX Coordinator provides day-to-day administrative support for a project. The role supports project start-up and close-out, contract and agreement administration, purchasing, invoice processing, insurance tracking, reporting, and project documentation. The coordinator works with project managers, vendors, subcontractors, customers, and fellow employees to keep project records and processes accurate and organized.

Requirements

High school diploma required.
At least 3 years of experience in a similar role within the construction industry required.
Detail-oriented, organized, and efficient, with the ability to complete tasks accurately and on time.
Able to provide outstanding customer service to employees, vendors, and customers.
Proficient in the MS Office Suite.

Nice To Haves

Knowledge of CMiC software is encouraged but not required.

Responsibilities

Assist in drafting and reviewing customer contracts, subcontract agreements, vendor master agreements, vendor single project agreements, and service agreements.
Review contractual liabilities, legalities, insurance, and risk allocation to help ensure contract terms are clearly defined and compliant.
Support project start-up and close-out processes.
Enter project personnel timecards into CMiC daily or weekly.
Review vendor-initiated modifications to master purchase orders and subcontract agreements, identify changes, and prepare draft responses to vendors.
Issue and maintain purchase order agreements; ensure agreements are fully executed, received, and appropriately logged and saved.
Process package and subcontractor invoices, verify packing lists against invoices, and resolve billing discrepancies with the Project Manager and vendor or subcontractor.
Enforce and track insurance requirements and documentation.
Coordinate returns with project managers and vendors or subcontractors, and verify that credits are received for packages and subcontracts.
Run daily, weekly, and monthly reports and sort and process project documents.
Perform administrative duties, including organizing project paperwork, documenting and tracking items, filing, scanning, and addressing other project needs.