CVS Administrative Assistant
About The Position
The Texas Department of Family and Protective Services (DFPS) seeks a CVS Administrative Assistant to provide administrative support to the unit supervisor and staff. The position interacts routinely with DFPS staff and the general public and is based in Round Rock, Texas. It is a full-time, regular, nonexempt day-shift position, with travel up to 25% and no telework eligibility. The role may also involve working with DFPS caseworkers to supervise children without placement, primarily ages 10 to 17. This can include monitoring children during stays at an office or community location and helping ensure their safety and needs for food, hygiene, education, and recreation are met. Such work may occur outside the normal schedule; overtime compensation may be earned when applicable.
Requirements
- Graduation from high school or equivalent.
- One year of full-time administrative support, general office, clerical, secretarial, or DFPS experience. Thirty semester hours from an accredited college or university may substitute on a year-for-year basis for the required experience.
- Knowledge of computers.
- Skill in using Microsoft Works or a Windows environment.
- Skill in working in an office supporting several staff members.
- Ability to effectively handle multiple assignments in a dynamic environment.
- Must pass a background check and, if applicable, a driver’s record check.
- Must complete related cybersecurity training and comply with agency cybersecurity and communications system usage policies.
- Staff must be familiar with WCAG 2.1 AA and Section 508 accessibility standards for creating accessible content.
Responsibilities
- Enter data into IMPACT and other electronic programs and systems.
- Answer and screen telephone inquiries, take and route messages, and record intake information for referral to caseworkers.
- Prepare and maintain statistical reports, leave and personnel records, case control systems, case records, and related unit files.
- Serve as the unit timekeeper and process purchase orders as directed.
- Type correspondence, forms, narratives, travel vouchers, meeting notes, performance evaluations, and other documents, and file related documents.
- Provide program and agency information and make referrals to community resources.
- Greet visitors, answer general questions, and direct callers to the proper location.
- Perform other duties as assigned and required to maintain unit operations.
- Promote and demonstrate respect for cultural diversity among coworkers and work-related contacts.
- Attend work regularly in accordance with agency leave policy.
- When required, assist DFPS caseworkers with monitoring children without placement and helping ensure their safety and needs are met during office or community stays.
Benefits
- 100% paid health insurance for the employee and 50% paid for eligible family members.
- Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings plans.
- Paid vacation, holidays, and sick leave.
- Optional dental, vision, and life insurance at rates described as lower than most private plans.
- Flexible spending accounts for health and dependent care.
- Employee discounts, including gym memberships, electronics, and entertainment.
- May qualify for Public Service Loan Forgiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
